Blockskye

Product Marketing

• Develop clear, differentiated positioning for our core platform and payment products
• Collaborate with our partners to ensure seamless joint messaging
• Position our blockchain infrastructure advantages without getting lost in technical details
• Build comprehensive competitive intelligence and collateral
• Create presentations, demo scripts, and RFP response templates for multi-stage sales processes
• Develop buyer persona profiles and journey mapping for different stakeholder types
• Build ROI calculators and business case frameworks for various company sizes
• Contribute to content creation for case studies, whitepapers, web copy, and thought leadership
• Support demand generation with product-focused campaign messaging
• Create educational content that simplifies complex travel and payments concepts

Product Marketer – Mid-Senior

Customer Support

• Engage with customers via phone, email, and chat to address inquiries and issues, ensuring SLAs are met.
• Research and resolve escalated concerns in a timely manner, collaborating across internal teams and suppliers as needed.
• Track all customer service interactions to ensure complete and accurate reporting and the ability to leverage data to drive performance and continuous improvement.
• Provide monthly trend analyses for internal coaching and training opportunities.
• Provide quarterly trend analyses to support client communications and supplier opportunities.
• Build meaningful relationships with our customers and supplier partners.

Customer Service Representative

Client Services Representative

• Understand clients’ business strategies through consistent review and discussion of clients’ press releases, annual reports, etc.
• Establish relationships with key decision makers within their client base.
• Build a trusted long-term relationship through consistent and timely communication with client stakeholders.
• Proactively and independently drive for results in organic growth and expansion opportunities.
• Effectively utilize time management, organization and prioritization skills to achieve intended results.
• Listens beyond product need and identify opportunities for innovation and greater client loyalty.
• Ability to consistently apply critical thinking toward solutions that benefit both the client and Blockskye financial initiatives.
• Independently works closely with Blockskye finance and leadership teams in developing client revenue growth strategies.
• Regularly review client contracts to ensure execution of all financial and operational requirements.
• Uses strategic insight and financial acumen to manage contract renewal processes.
• Create and present travel program business reviews to client stakeholders.

Manager, Client Services

Counselor

• Accurately and efficiently service travel requests via multiple channels (phone, email, chat, etc.), ensuring all corporate travel policies and industry practices are followed.
• Deliver extraordinary end to end customer service while maintaining an impeccable professional and enthusiastic demeanor.
• Provide consultation and support throughout the booking process, including best fares and routing, international travel requirements, health restrictions and mandates, and other travel-related information as appropriate.
• Utilize creative thinking and problem-solving skills to identify the best options for air, rail, car, and hotel arrangements.
• Maintain a high focus on quality and attention to detail; proactively anticipate potential problems and take steps to mitigate them.
• Follow company standards regarding utilization of tools, accuracy of work, attendance, and process workflow.
• Work well under pressure, adapting quickly to change and adversity.
• Go above and beyond to ensure a memorable experience with every interaction.

Travel Counselor

Accountant

• Lead and collaborate on executing month-end and year-end close processes, ensuring accuracy and timeliness.
• Identify improvements to the process to facilitate ERP system automation of entries.
• Review journal entries, account reconciliations, and supporting schedules.
• Review accruals for travel-related expenses, commissions, and vendor liabilities.
• Prepare consolidated financial statements in accordance with U.S. GAAP.
• Manage intercompany transactions between U.S. and international entities, including transfer pricing adjustments and elimination entries for consolidation.
• Partner with tax advisors, accounting and leadership to ensure compliance with local tax regulations and U.S. reporting requirements.
• Collaborate with international finance teams to align reporting and processes.
• Review and analyze commission revenues, refunds, and chargebacks.
• Partner with operations teams to ensure accurate recording of client billings and travel-related costs.
• Ensure compliance with federal, state, and local tax reporting requirements and assist in audits.
• Identify and implement process improvements to enhance accuracy and efficiency in accounting operations.
• Support the implementation and optimization of accounting systems and travel management platforms.
• Assist with design, implementation and application of controls.

Senior Accountant

Financial Planning and Analysis

• Aid in the preparation of annual budgets, quarterly forecasts, and long-term financial plans
• Update and help maintain driver-based financial models to support business decisions and strategic initiatives
• Assist in preparing monthly and quarterly executive reporting decks; explain variances vs budget/forecast
• Monitor and report on key financial and operational metrics
• Support the monthly close: validate data flows, ensure ERP data accuracy, and reconcile key schedules used in management reporting
• Perform ad-hoc financial analyses to support strategic projects as required
• Document and standardize reporting processes; continually identify opportunities to streamline, automate, and improve processes and controls
• Partner cross-functionally on forecasting inputs and identify improvement opportunities
• Bring curiosity and a growth mindset; collaborate with finance leaders and cross-functional teams

Financial Analyst

Blockchain Engineer

• Design and develop robust backend services and APIs using Node.js and modern frameworks
• Lead the development team, providing guidance and mentorship to junior developers
• Architect and optimize serverless systems on AWS (Lambda, S3, RDS, etc.)
• Mentor junior developers and contribute to a strong team culture
• Collaborate with cross-functional stakeholders to translate business needs into technical solutions
• Monitor, debug, and improve system reliability and performance
• Participate in code reviews, design discussions, and continuous improvement initiatives
• Work closely with engineering, product, and blockchain development to power core infrastructure behind Blockskye’s travel and expense platform
• Deploy serverless solutions in AWS and design performant backend systems

Senior Backend Engineer, Node.js, Blockchain

• Hands-on coding solving complex problems
• Design and evolve the overall software architecture for Blockskye’s core platform, ensuring scalability, maintainability, and performance across services
• Collaborate with engineering leadership and product stakeholders to translate business goals into robust technical solutions
• Define and enforce coding standards, architectural patterns, and system design best practices across engineering teams
• Provide hands-on guidance and mentorship to developers during system design, implementation, and code reviews
• Lead architectural decision-making for major new initiatives, integrations, and platform enhancements
• Evaluate and select tools, frameworks, and third-party solutions aligned with business and technical requirements
• Partner with DevOps and Infrastructure teams to ensure highly available, secure, and observable cloud-native systems (primarily in AWS)
• Create and maintain technical documentation for architecture diagrams, workflows, and system dependencies
• Contribute to system reliability and performance by identifying and resolving bottlenecks, inefficiencies, or architectural debt
• Participate in early-stage technical scoping and estimation for roadmap initiatives
• Drive the adoption of modern development practices such as microservices, event-driven architecture, and CI/CD
• Review and guide API design (REST, Webhooks, etc.) to ensure clean, consistent, and versioned interfaces across teams and external partners
• Help facilitate cross-team architectural alignment and knowledge sharing through regular design reviews and technical discussions
• Support compliance, security, and data governance requirements from an architectural perspective

Software Architect, PHP, Blockchain

Engineering Manager

• Drive the design, architecture, and development of software solutions across multiple projects
• Lead, mentor, and manage a team of developers across multiple projects, ensuring successful delivery
• Oversee all aspects of the SDLC: design, development, testing, deployment, and maintenance
• Provide technical leadership in software architecture, design, and coding standards
• Collaborate with Business Analysts and stakeholders to define technical requirements and ensure alignment with business goals
• Drive technical decision-making, conduct code reviews, and lead performance optimization initiatives
• Ensure best practices in development processes, including agile methodologies, version control, and CI/CD pipelines
• Manage project timelines, deliverables, and risks; communicate progress and issues to stakeholders
• Integrate various data sources and APIs and optimize databases for performance and scalability
• Utilize cloud platforms, particularly AWS, to architect and deploy high-availability, high-performance solutions