Blackline Safety

Full-stack Engineer

• Developing scalable, high-quality microservices in a cross-functional environment
• Providing technical leadership to the scrum team(s)
• Leading new product technical evaluations
• Translating product requirements into detailed agile stories for the team to work on
• Providing rotational on-call support and root cause analysis of software and system defects

Software Developer

Business Analyst

• Work closely with multiple business units, mainly Finance, Sales, Manufacturing and Purchasing, to understand their business needs and problem solve operational issues
• Primary point of contact for of NetSuite support
• Interface with business units to gain a deep understanding of software requirements, look for integration and streamlining opportunities leveraging NetSuite
• Use the required ERP configuration and analyzed business requirements to successfully optimize NetSuite support
• Providing technical support and training ERP end-users
• Developing user-friendly functionalities and interfaces
• Performing diagnostic tests and resolving issues to optimize performance
• Coordinate with related teams and departments to ensure optimal operation of NetSuite
• Gather business unit requirements and translate to technology Solutions, designed to create efficiency, avoid risk, and improve security
• Preparing development progress updates and documenting ERP processes
• Key participant in release updates, new features, and new NetSuite features
• Provide and / or arrange training as required
• Develop effective relationships with NetSuite vendors and provide oversight to ensure successful day-to-day operations
• Monitor and participate in the creation of automated jobs and data transformations
• Analyze and support business requirements in NetSuite
• Participate in change management in respect of applications and processes
• Participate in quarterly compliance information gathering for applications

Business Solutions Analyst

Field Engineer

• Provide on-site troubleshooting and support for a key customer in West Texas, performing equipment testing, calibration, and field diagnostics.
• Travel to customer locations to perform bump testing and calibration on Blackline Safety products.
• Respond to technical support requests related to hardware, software, firmware, and network connectivity in alignment with departmental service levels.
• Liaise with senior technical teams to escalate and resolve product-related issues.
• Diagnose technical problems with field equipment and collaborate with internal teams to determine root cause and implement corrective action.
• Recommend product and process improvements to reduce support cases and enhance workflows.
• Manage technical support projects including problem resolution, corrective procedure implementation, and onboarding solutions to the Technical Support team.
• Document technical problem investigations in CRM (NetSuite) and JIRA with accurate and timely records.
• Provide updates to stakeholders on progress and prepare customer-facing reports summarizing investigation outcomes.
• Conduct daily inspections of Blackline vehicles, monitor fuel and equipment inventory, and maintain driving logs and vehicle upkeep.
• Perform routine safety check-ins using G7c devices and follow assigned daily routes, providing feedback to improve transportation efficiency.
• Utilize Blackline Portal software to complete assigned tasks.

Field Service Technician

QA Engineer

• Help build the next generation of new features and functionality for a highly available, highly scalable safety monitoring platform
• Drive overall test strategy vision
• Lead team of 5-7 QA developers
• Lead the design and implementation of test automation frameworks
• Mentor and train team members on testing best practices and automation frameworks
• Create, maintain, and execute automated test scripts
• Coordinate with software development teams to identify automation test needs
• Review and analyze test automation results to ensure software quality
• Collaborate with developer and infrastructure teams to integrate automated tests into CI/CD pipelines
• Monitor and improve the efficiency of test automation processes
• Take responsibility for project schedule

Team Lead, QA Test Automation

Revenue Operations

• At Blackline Safety, pioneers in connected safety technology combining hardware-enabled SaaS, IoT, and data analytics to improve workplace safety.
• Refine Go To Market processes to optimize Sales Velocity, Revenue Potential, and Customer Retention.
• Define, build, and maintain various data products and automations using tools such as Power BI, HubSpot, and Excel.
• Design and build controls in reporting and visualization tools to reduce revenue leakage and discrepancies.
• Understand business requirements in BI context and design data models to convert raw data into meaningful insights.
• Design and develop end-to-end BI solutions, from back-end components to front-end user experience using Power BI.
• Assist the business in identifying measures and Key Performance Indicators (KPIs) to drive decisions.
• Convert business requirements into technical specifications and timelines.
• Monitor, measure, and analyze performance of Go To Market functions to identify drivers and support stakeholders in meeting goals.
• Analyze datasets to provide statistics and benchmarks for understanding business trajectory and areas for improvement.
• Own the end-to-end commissions process from design to execution.
• Work with Go To Market leaders to quantify market opportunities, allocate resources, and manage sales campaigns.
• Drive annual sales planning including account tiering, assignment, quota development and deployment.
• Collaborate with Go To Market leaders and Finance for cross-functional alignment on Revenue Reporting and Forecasting.
• Work cross-functionally on strategic initiatives as they arise.

Senior Analyst, Revenue Operations

Sales

• Sell and provide guidance about products, services and accessories from the Blackline Safety catalogue
• Develop and maintain relationships with clients in technical and scientific wholesale and manufacturing fields
• Identify and locate new clients through networking and cold calls
• Develop and implement sales strategies for an assigned region or industry
• Match product features to client needs and answer product inquiries
• Provide information, quotes, credit terms, prepare contracts and submit orders
• Negotiate prices, terms of sales, and service agreements
• Collaborate with purchasing and other staff to ensure orders are processed and distributed properly
• Prepare and report results, status of accounts, and leads to manager
• Perform other duties as assigned
• Blackline Safety develops and manufactures wirelessly connected safety products to monitor and protect workers

Software Developer

Business Solutions Analyst

Field Service Technician

Team Lead, QA Test Automation

Senior Analyst, Revenue Operations

Regional Sales Manager