Collections Representative
Armstrong Transport Group
Collections Analyst II
Blackhawk Network
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $39,640 - $65,520 per year
Job Level
JuniorMid-Level
Tech Stack
ERPGo
About the role
- Monitor Accounts Receivable aging and manage customer accounts
- Identify overdue balances and contact customers using multiple communication methods to address outstanding debt, including account discrepancies, billing errors, and payment term verification
- Review and reconcile customer account balances, performing detailed analysis at the invoice level
- Identify and resolve discrepancies between customer records and BHN billing to accurately determine root causes and implement effective solutions
- Coordinate with both external and internal business partners to address and resolve billing inquiries
- Prepare and maintain comprehensive summary and detailed collection notes for regular Accounts Receivable aging reviews with management
- Provide support with customer payment applications, Accounts Receivable reporting, and related accounting close activities as required
Requirements
- Minimum Associates Degree in Accounting, Finance or business or related experience
- Minimum 2 years’ experience in accounts receivable collections and related activities
- Experience with ERP System, Microsoft Dynamics a plus
- Proficient in Microsoft Office with strong Excel skills (Vlookup, Pivot Tables, Formulas)
- Experience working in a high transaction volume environment and ability to analyze and manipulate large data files
- Strong interpersonal skills with a focus on delivering best in class customer service to internal and external customers
- Possess a high degree of initiative, self-motivation, and resourcefulness to meet schedules and deadlines
- Strong analytical and problem-solving skills
- Superior organizational skills with excellent attention to detail
- Team player who is adaptable in a high-growth, rapidly changing environment
- Enjoys a fast-paced learning environment and has an ability to understand processes end to end
- Excellent verbal, written communication, and interpersonal skills
