Blackhawk Network

Collections Analyst II

Blackhawk Network

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $39,640 - $65,520 per year

Job Level

JuniorMid-Level

Tech Stack

ERPGo

About the role

  • Monitor Accounts Receivable aging and manage customer accounts
  • Identify overdue balances and contact customers using multiple communication methods to address outstanding debt, including account discrepancies, billing errors, and payment term verification
  • Review and reconcile customer account balances, performing detailed analysis at the invoice level
  • Identify and resolve discrepancies between customer records and BHN billing to accurately determine root causes and implement effective solutions
  • Coordinate with both external and internal business partners to address and resolve billing inquiries
  • Prepare and maintain comprehensive summary and detailed collection notes for regular Accounts Receivable aging reviews with management
  • Provide support with customer payment applications, Accounts Receivable reporting, and related accounting close activities as required

Requirements

  • Minimum Associates Degree in Accounting, Finance or business or related experience
  • Minimum 2 years’ experience in accounts receivable collections and related activities
  • Experience with ERP System, Microsoft Dynamics a plus
  • Proficient in Microsoft Office with strong Excel skills (Vlookup, Pivot Tables, Formulas)
  • Experience working in a high transaction volume environment and ability to analyze and manipulate large data files
  • Strong interpersonal skills with a focus on delivering best in class customer service to internal and external customers
  • Possess a high degree of initiative, self-motivation, and resourcefulness to meet schedules and deadlines
  • Strong analytical and problem-solving skills
  • Superior organizational skills with excellent attention to detail
  • Team player who is adaptable in a high-growth, rapidly changing environment
  • Enjoys a fast-paced learning environment and has an ability to understand processes end to end
  • Excellent verbal, written communication, and interpersonal skills