Staff IT Systems Engineer – Atlassian
Blackhawk Network
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $115,800 - $156,340 per year
Job Level
Lead
Tech Stack
GroovyPython
About the role
- Own the complete Atlassian platform including Jira Software, Confluence, and related products—configuring, securing, and maintaining enterprise-scale deployments while driving BHN toward an automation-first approach to work management
- Leverage the Atlassian automation platform to enhance and improve work and platform maintenance
- Develop complex JQL queries, custom scripts, and leverage API endpoints to streamline the business and solve problems
- Design and maintain automation orchestration for corporate services, particularly employee lifecycle management; serve as an automation subject matter expert, mentoring teammates on automated task development and champion best practices
- Co-manage our enterprise identity provider (IDP) solution and SaaS service portfolio, maintaining, securing, and auditing corporate services while ensuring compliance with regulatory requirements
- Administer Okta workflows and integrations, leveraging APIs for automated user management and collaborating on access control policies and single sign-on implementations
- Provide escalated technical support for complex end-user issues requiring systems-level expertise and travel to satellite offices (5-10% of time) to support distributed infrastructure needs
Requirements
- 8+ years as a Systems Engineer or 10+ years as a Systems Administrator with extensive Atlassian customization experience
- Minimum 4 years administering Atlassian products in large enterprise environments, with deep expertise in Jira Software project customization and automation
- 2-4 years of Okta administration experience with proven success creating automation using APIs and Okta Workflows
- Advanced proficiency in scripting languages (Python, Groovy, Bash) and API integration using tools like Postman
- Demonstrated success designing and implementing automation solutions across multiple platforms
Benefits
- 401k with employer match
- Medical, dental, vision insurance
- 12 paid holidays throughout the year
- Sick pay accrual according to state law
- Parental leave
- Life insurance
- Disability insurance
- Accident and illness insurance
- Health and dependent care flexible spending accounts
- Wellness benefits
- Flexible time off for all full-time employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Jira SoftwareConfluenceJQLAPI integrationPythonGroovyBashautomation solutionsscripting languagesOkta
Soft skills
mentoringproblem-solvingtechnical supportcollaborationbest practices