Blackhawk Network

Staff IT Systems Engineer – Atlassian

Blackhawk Network

full-time

Posted on:

Location Type: Remote

Location: Remote • California • 🇺🇸 United States

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Salary

💰 $115,800 - $156,340 per year

Job Level

Lead

Tech Stack

GroovyPython

About the role

  • Own the complete Atlassian platform including Jira Software, Confluence, and related products—configuring, securing, and maintaining enterprise-scale deployments while driving BHN toward an automation-first approach to work management
  • Leverage the Atlassian automation platform to enhance and improve work and platform maintenance
  • Develop complex JQL queries, custom scripts, and leverage API endpoints to streamline the business and solve problems
  • Design and maintain automation orchestration for corporate services, particularly employee lifecycle management; serve as an automation subject matter expert, mentoring teammates on automated task development and champion best practices
  • Co-manage our enterprise identity provider (IDP) solution and SaaS service portfolio, maintaining, securing, and auditing corporate services while ensuring compliance with regulatory requirements
  • Administer Okta workflows and integrations, leveraging APIs for automated user management and collaborating on access control policies and single sign-on implementations
  • Provide escalated technical support for complex end-user issues requiring systems-level expertise and travel to satellite offices (5-10% of time) to support distributed infrastructure needs

Requirements

  • 8+ years as a Systems Engineer or 10+ years as a Systems Administrator with extensive Atlassian customization experience
  • Minimum 4 years administering Atlassian products in large enterprise environments, with deep expertise in Jira Software project customization and automation
  • 2-4 years of Okta administration experience with proven success creating automation using APIs and Okta Workflows
  • Advanced proficiency in scripting languages (Python, Groovy, Bash) and API integration using tools like Postman
  • Demonstrated success designing and implementing automation solutions across multiple platforms
Benefits
  • 401k with employer match
  • Medical, dental, vision insurance
  • 12 paid holidays throughout the year
  • Sick pay accrual according to state law
  • Parental leave
  • Life insurance
  • Disability insurance
  • Accident and illness insurance
  • Health and dependent care flexible spending accounts
  • Wellness benefits
  • Flexible time off for all full-time employees

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Jira SoftwareConfluenceJQLAPI integrationPythonGroovyBashautomation solutionsscripting languagesOkta
Soft skills
mentoringproblem-solvingtechnical supportcollaborationbest practices
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