Systems Engineer

• Design, implement, and manage Teams Voice.
• Manage and maintain Teams Voice and other cloud voice platforms.
• Develop automation scripts using PowerShell, Python, or Bash to streamline operations.
• Monitor system performance, availability, and health using SolarWinds and other monitoring tools.
• Troubleshoot issues and provide tier 2/3 support for cloud-related incidents.
• Maintain system documentation, standard operating procedures, and Change management records.
• Understanding of cloud security, compliance, and best practices in Microsoft 365.
• Monitor and optimize cloud resources for performance and cost efficiency.
• Collaborate with DevOps and security teams to ensure best practices in cloud architecture.
• Troubleshoot and resolve issues related to Azure services and infrastructure.
• Work with Active Directory (AD), LDAP, and Single Sign-On (SSO) integrations.

Systems Engineer – Teams Voice

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