Black & Veatch

Remote Operations Center Manager

Black & Veatch

full-time

Posted on:

Origin:  • 🇺🇸 United States • Kansas

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Job Level

SeniorLead

About the role

  • Managerial responsibility for a team of 8 or more operators
  • Responsible for all operational processes, procedures, training, and staff development required to support Remote Operations Center (ROC) operations and functions.
  • Coordinates with business leaders, divisional, and corporate support groups to ensure continuous development (resources, infrastructure, facilities) of the ROC in support of strategic business objectives and compliance needs.
  • Performs Real-time operations of distributed asset power generation technologies in Remote Operations Center.
  • Interfaces with multiple parties for identification, diagnosis and resolution of site operations and maintenance problems, including the site O&M team, site owner, regulatory agencies, and B&V leadership.
  • Engages in multiple aspects of ROC responsibilities.
  • Follows scheduled energy dispatch instructions.
  • Develops processes and procedures for both site-specific projects and the Remote Operations Center.
  • Schedules and coordinates operator schedules including holidays, OT, and coverage.
  • Identifies and ensures operator training is completed and developed as needed.
  • Assists with Monitoring & Diagnostics (M&D) teams using predictive analytics for proactive monitoring of power generation, renewables, process industries and distributed generation assets.
  • Plans, organizes, and leads project activities as well as manages the cost reduction activities from idea to implementation.
  • Strong supporting role in client engagement to maintain existing contracts and in the pursuit and capture of new contracts.
  • Provides labor estimation and costing in support of proposals for ROC services and support.
  • Creates tracking methods to track progress of the current and future ROC projects.
  • Achieves goals in various metrics, from contract signature to routine operations using KPIs.
  • Maintains and records compliance standards and evidence.
  • Assists operators with daily duties.
  • Gathers needed information and builds routine reporting as necessary.
  • Maintains accurate record keeping within B&V guidelines.
  • Implements and maintains ROC control system software.
  • Implements and maintains ROC digital logging solution in a ready for audit state.
  • Ensures quality control standards are met based on B&V guidelines.
  • Supervises work of others.
  • Responsible for hiring, discipline, and pay administration of their subordinates.

Requirements

  • A minimum total of 10 years of related work experience is typically necessary to move into this level.
  • All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.
  • Certifications Industry recognized credentials preferred as may be available and potentially necessary for job function.
  • Preferred Qualifications Associate degree, certificate, or trades/vocational experience preferred
  • 10+ years of related work experience
  • Previous Operations experience related to Battery Storage, Solar, Wind, Simple Cycle Thermal Generation, or Combined Cycle Thermal Generation
  • ROC Lead / Manager experience preferred
  • Advanced industry knowledge including technology and project management
  • Advanced knowledge of Power Plant systems and Processes
  • Intermediate knowledge of NERC responsibilities
  • Basic knowledge of construction and constructability practices and principles
  • Team leadership experience