Black Duck

Sales Engineer

• Provide strategic leadership for a global Sales Engineering organization, establishing a high‑performance culture that consistently delivers against corporate growth objectives.
• Drive operational discipline and accountability, ensuring the organization meets or exceeds all performance expectations.
• Serve as a senior subject matter expert on Black Duck technology, solution strategy, and market positioning.
• Partner with Sales leadership to shape deal strategy, influence the sales cycle, and ensure effective execution from qualification through close.
• Lead, mentor, and develop a high‑caliber Presales Solutions team, instilling a culture of excellence, collaboration, and continuous improvement.
• Oversee talent management, including recruiting, performance leadership, succession planning, and employee engagement.
• Direct resource planning and coverage strategies to ensure optimal alignment of technical expertise to global sales opportunities.
• Champion the development of compelling, value‑driven product demonstrations and enablement assets in partnership with Product Management.
• Provide competitive intelligence and actionable insights to Marketing, Product, and Sales to inform go‑to‑market strategy.
• Represent Black Duck at strategic industry events, customer forums, and executive‑level engagements.
• Contribute to long‑term product and market strategy, ensuring customer requirements are effectively communicated across the organization.
• Ensure disciplined use of Salesforce and other systems to drive pipeline transparency, forecasting accuracy, and operational rigor.
• Partner with cross‑functional executives to improve process alignment, customer experience, and revenue outcomes.

VP of Sales Engineering

Application Engineer

• Acting as the Single Point of Contact for strategic customers, understanding their environments and business goals.
• Troubleshooting and resolving complex technical issues.
• Collaborating with developers and support teams to drive resolution.
• Researching and responding to customer inquiries with clarity and technical depth.
• Creating and maintaining knowledge base articles for recurring issues.
• Working a permanent night shift (EST time zone) as part of a 24x7 support team.

Senior Application Engineer – Technical Support

Security Engineer

• Own the 24-month global security roadmap developed with an external partner; drive planning, resource allocation, cross-region rollout, milestone tracking, and KPI delivery.
• Deliver and maintain certifications and frameworks: lead efforts to achieve ISO 27001 certification, align to the NIST Cybersecurity Framework, and ensure GDPR compliance (and applicable regional privacy laws).
• Lead the cybersecurity transformation: redesign the security operating model, establish regional capability hubs, hire and upskill teams, and integrate security into engineering and product lifecycles (DevSecOps).
• Modernize security tooling and architecture: define global architecture for IAM, cloud security, vulnerability management, SIEM/XDR, DLP, and secure SDLC integrations; manage vendor selection and lifecycle.
• Establish enterprise governance and risk programs: policy management, risk assessments, third-party risk, incident response, crisis management, business continuity, and regular tabletop exercises.
• Client-facing responsibilities (~20%): act as a senior security advisor to key global customers, lead security briefings and audits, support RFPs and security questionnaire responses, and maintain strong client relationships.
• Reporting and stakeholder communication: deliver executive and Board-level reporting on security posture, program progress, risk, and ROI.
• Manage external partners and audits: coordinate with the third-party consulting firm, external auditors, penetration testing vendors, and technology providers.
• People leadership: recruit, mentor, retain, and scale global security talent; define career paths, training programs, and local leadership to sustain capabilities.

VP of Sales Engineering

Senior Application Engineer – Technical Support

VP of Cyber Security