Black Duck

Application Engineer

• Act as the Single Point of Contact for strategic customers, understanding their environments and business goals.
• Troubleshoot and resolve complex technical issues via phone, email, and other channels.
• Collaborate with developers and support teams to drive resolution.
• Research and respond to customer inquiries with clarity and technical depth.
• Create and maintain knowledge base articles for recurring issues.
• Work a permanent night shift (EST time zone) as part of a 24x7 support team.

Senior Applications Engineer – Technical Support

Sales Engineer

• Partner with account teams to develop and execute technical sales strategies for application security testing solutions
• Lead technical discovery sessions, demonstrations, and proof of concept implementations for prospects and customers
• Provide technical consultation on static application security testing (SAST), software composition analysis (SCA), and dynamic application security testing (DAST) solutions
• Analyze customer environments and requirements to design and propose security solutions
• Create and deliver compelling technical presentations and documentation tailored to various technical and business stakeholders
• Support security architecture discussions and integrate with customer DevSecOps workflows
• Provide competitive technical differentiation and value proposition
• Participate in application security industry events and stay current with emerging technologies and trends

Senior Sales Engineer, Commercial

• Partner with account teams to develop and execute technical sales strategies for application security testing solutions
• Lead technical discovery sessions, demonstrations, and proof of concept implementations for prospects and customers
• Provide technical consultation on static application security testing (SAST), software composition analysis (SCA), and dynamic application security testing (DAST) solutions
• Analyze customer environments and requirements to design and propose security solutions
• Create and deliver compelling technical presentations and documentation tailored to various technical and business stakeholders
• Provide competitive technical differentiation and value proposition
• Participate in application security industry events and stay current with emerging technologies and trends

Senior Applications Engineer – Technical Support

Senior Sales Engineer, Commercial

Senior Sales Engineer

Senior Staff Sales Engineer