Process member purchases courteously and efficiently, including scanning merchandise and accepting payments
Verify, renew, upgrade, and offer membership products; execute Acquisition 365 and cross-sell My BJs Perks
Perform online order fulfillment (BOPIC, BOPIC Fresh, Curbside, Express Pay, Ship from Club)
Pull merchandise from pick lists, build and shrink-wrap packages, move merchandise between sales floor and staging
Maintain cleanliness and presentation of front-line departments and specific departments (produce, bakery, deli, meat)
Proof and bake bakery goods, unpack from freezer, and follow bakery production charts and safety standards
Slice, package, weigh, and merchandise deli products and maintain deli display cleanliness
Receive, rotate, cut, wrap, grind, and merchandise meats and assist with seafood, prepared foods, cheeses, and rotisserie areas
Provide excellent member assistance and product knowledge across departments
Requirements
Excellent member service and customer service skills
Ability to process member purchases, verify, renew, upgrade, and offer membership products
Experience scanning merchandise and accepting various forms of payments / Point of Sale operation
Ability to perform general warehouse activities including pulling merchandise from a pick list, physical breakdown of merchandise, building and shrink-wrapping packages
Ability to use handheld scanner to verify merchandise counts and update merchandise locations
Ability to operate warehouse equipment
Produce handling knowledge to sort, display, remove, and replenish fresh fruits and vegetables
Bakery skills to proof and bake goods and follow product handling and safe storage instructions
Deli skills to slice, package, weigh, and sell deli products
Meat cutting skills to receive, rotate, cut, wrap, and merchandise fresh and processed meats
Benefits
BJ’s pays weekly
Eligible for free BJ's Inner Circle and Supplemental membership(s)*
Generous time off programs to support busy lifestyles* o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
Benefit plans for your changing needs* o Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan, flexible spending
401(k) plan with company match (must be at least 18 years old)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Point of Sale operationmerchandise scanningorder fulfillmentwarehouse activitieshandheld scanner operationproduce handlingbakery skillsdeli skillsmeat cutting skills
Soft skills
member servicecustomer serviceproduct knowledgeattention to detail