BJ's Wholesale Club

Auditor

• Perform club operational audits to assess compliance with company policies and regulatory standards.
• Gain an understanding of business operations, evaluate controls, and prepare audit reports.
• Interact with club and field team members and collaborate with management to mitigate operational, financial, and regulatory risks.
• Address concerns that arise during the audits from auditor team members and club management.
• Analyze data for trends and provide updates to field, club and CSC management.
• Assist management with updating the audit program to reflect changes in club policies, procedures and standards.
• Conduct training classes to increase awareness to high risk areas and provide guidance on executing to established standards.
• Plan and perform training classes for club management and supervisors.
• Assist with assessing the Fuel & Automotive business.
• Provide support with Perishable and Ambient Distribution Center audits.
• Work with field leadership to support new club openings.
• Conduct field observation work to gain an understanding of operational support.
• Assist with other special projects as needed.

Field Auditor, Entry Level

Events

• Provides leadership during closing operations, ensuring the club is safe, clean, fully stocked, and meeting GOLD standards.
• Supervises receiving operations, verifies incoming merchandise, processes paperwork, checks for damages or shortages, and ensures accurate inventory.
• Leads the Omni team and manages all digital fulfillment operations, including BOPIC, Curbside, Same Day Delivery, Express Pay, and ShipfromClub.
• Drives membership growth through acquisition, renewals, upgrades, and loyalty program sales.
• Manages tire bay operations, including tire sales, installation, and repairs.

Retail Supervisor

Operations

• Support the creation of and adherence to consistent operational standards across all BJ’s locations with the goal of achieving Omni financial and operational targets in assigned clubs.
• Assist Club managers in day-to-day execution of OMNI initiatives, consistently and efficiently.
• Provide guidance and functional support to the Clubs to ensure that clubs execute OMNI initiatives, primarily measured through key performance indicators (KPIs) results.
• Communicate regularly with assigned clubs to monitor performance of all Omni policies, initiatives, program and standard operating procedures (SOPs) – regularly reporting on and analyzing each location’s performance.
• Records and implements process improvement plans, where appropriate, to address non-compliant situations.
• Collaborate with HO and Club management on the training and development of Club managers and team members to effectively and efficiently execute OMNI initiatives.
• Build relationships/partnerships across the organization to collaborate and improve on OMNI operations.
• Escalate all concerns relative to a club’s OMNI operations to the General Manager to ensure that concerns are addressed in a timely fashion and routed to the correct individual for resolution.
• Work in cooperation with the Club management teams to resolve any concerns.
• Follow up/through on matters until completed or closed; Ensure that locations are delivering excellent Member service relative to Omni offerings and meeting all SLA’s consistently.

Field Auditor, Entry Level

Retail Supervisor

Operations Manager