Binti, Inc.

Product Manager

• Own product strategy and roadmap for the SRM product.
• Translate the needs of caseworkers, agency leadership, private providers, and families into a clear multi-year vision and a sharp quarterly roadmap.
• Drive the metrics that matter: services referred and completed, FFPSA reimbursement claimed, provider response time, family engagement, and social worker time saved.
• Identify where AI can transform prevention workflows and partner with engineering to ship responsibly.
• Prototype rapidly using AI tools (Lovable, Claude, Cursor, v0) to test ideas with users in days, not weeks. We expect PMs to use AI aggressively in their own workflow.
• Shadow caseworkers, supervisors, private providers, and families. Deep user understanding is non-negotiable here, especially in a domain as complex and consequential as prevention services.
• Push configurability and scale. SRM has to flex to every state's FFPSA prevention plan, eligibility criteria, and provider network while staying coherent and minimizing operational overhead.

Product Manager, Service Referral Management

Financial Planning and Analysis

• Contribute to our internal data infrastructure through automated data extraction and transformation. Write queries and create dashboards to deliver insights to internal teams.
• Generate customer invoices, follow up on payments, apply payments to invoices in Maxio and communicate with customers on overdue balances.
• Reconcile customer accounts and resolve any discrepancies or issues that arise.
• Review and process employee expense submissions via Ramp, including home office stipends, work-related travel, and other reimbursements.
• Assist in preparing monthly compliance reports and quarterly investor updates.
• Process hourly and salaried payroll including calculating commission payments.
• Prepare regular reports on accounts receivable status, aging, and collections activities. Also, support the CFO in preparing cash flow projections and various financial health scenarios.

Finance and Accounting Associate

• Own the AI & Platform Roadmap: Develop the multi-year vision for how AI and core platform services (e.g., global search, custom data models, forms infrastructure) will evolve to support Binti’s rapid expansion.
• Scale Binti AI: Drive the development of tools that transform social work, such as automated meeting transcription, intelligent form pre-fill, and "Chat with Binti AI" for instant case insights, while ensuring these tools remain human-led and bias-mitigated.
• Drive Horizontal Impact: Identify common pain points across different Binti modules and build platform-level solutions that improve the experience for social workers, no matter the workflow.
• Partner with Engineering: Collaborate with our technical teams to architect scalable AI systems and a flexible platform that can handle complex, agency-specific configurations without increasing operational overhead.
• Prototype Rapidly: Use AI-native tools (Lovable, Claude Code, Cursor) to build and test high-fidelity prototypes of new platform and AI features in days, not weeks.
• User-Centric Research: Spend time shadowing social workers and agency leadership to understand how AI can solve their deepest frustrations, ensuring our technical solutions are always grounded in human needs.
• Drive Success Horizontally: Own the metrics for platform health and AI adoption, focusing on social worker time saved, accuracy of AI-generated drafts, and the "platform velocity" of other product teams.

Product Manager, Service Referral Management

Finance and Accounting Associate

Product Lead – AI, Platform