Product Lead – AI, Platform

Binti, Inc.

Product Lead overseeing AI & Platform development in a mission-driven software company. Enhancing social services through innovative solutions to transform workflows for social workers.

Posted 6/10/2026full-timeSan Francisco • California • 🇺🇸 United StatesSenior💰 $200,000 - $330,000 per yearWebsite

About the role

Key responsibilities & impact

Own the AI & Platform Roadmap: Develop the multi-year vision for how AI and core platform services (e.g., global search, custom data models, forms infrastructure) will evolve to support Binti’s rapid expansion.
Scale Binti AI: Drive the development of tools that transform social work, such as automated meeting transcription, intelligent form pre-fill, and "Chat with Binti AI" for instant case insights, while ensuring these tools remain human-led and bias-mitigated.
Drive Horizontal Impact: Identify common pain points across different Binti modules and build platform-level solutions that improve the experience for social workers, no matter the workflow.
Partner with Engineering: Collaborate with our technical teams to architect scalable AI systems and a flexible platform that can handle complex, agency-specific configurations without increasing operational overhead.
Prototype Rapidly: Use AI-native tools (Lovable, Claude Code, Cursor) to build and test high-fidelity prototypes of new platform and AI features in days, not weeks.
User-Centric Research: Spend time shadowing social workers and agency leadership to understand how AI can solve their deepest frustrations, ensuring our technical solutions are always grounded in human needs.
Drive Success Horizontally: Own the metrics for platform health and AI adoption, focusing on social worker time saved, accuracy of AI-generated drafts, and the "platform velocity" of other product teams.

Requirements

What you’ll need

5+ years of product management experience, with a heavy emphasis on B2B SaaS, developer platforms, or AI-integrated products. Experience with regulated, government-facing, or complex workflow software is a plus.
Comfortable in technical discussions on API design, LLM orchestration, and data architecture. You have informed opinions on where AI belongs in high-stakes workflows and where it doesn't.
AI-native in how you work and what you build. You already use Claude, Cursor, Lovable, or v0 daily and are excited to stay on the cutting edge as frontier models and applications continue to evolve.
Excel at taking complex, fragmented requirements and distilling them with principled systems thinking into elegant, configurable platform components.
Experience taking products from "early-stage" to "enterprise-scale," specifically within regulated or government-facing environments.
Excellent written and verbal communication with a range of audiences, from executives and agency leadership to social workers and caregiver families.
Passion for Binti’s mission and values and a belief that better technology leads to better outcomes for children and families.

Benefits

Comp & perks

An above-market compensation package (salary + equity)
Excellent medical, dental, vision, and life insurance - 99% of insurance premiums covered for you + your dependents
Flexible vacation time to promote a healthy work-life blend
13 paid holidays; 11 federally observed holidays (including Juneteenth), plus Election Day and the day after Thanksgiving
16 weeks of paid parental bonding leave for the arrival of a newborn or newly placed infant
Sick/mental health time separate from vacation days (accrue up to a cap of 80 hours)
4 weeks of sabbatical after 4 years of service at the company
401k, Commuter benefits, FSA, and DCFSA with administration paid for
$5,000 annual bonus for employees who volunteer as a CASA (court-appointed special advocates)
$2,500 annual reimbursement for ongoing learning and development, with opportunities to attend trainings/conferences, on-site speaker series, and lunch and learns
$300 reimbursement for initial office setup
$50 a month effective work reimbursement to cover internet, electricity, office setup costs, or lunch/snacks with coworkers
Paid jury duty

ATS Keywords

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Hard Skills & Tools

product managementAPI designLLM orchestrationdata architectureB2B SaaSAI integrationsystems thinkingplatform componentsscalable AI systemsautomated meeting transcription

Soft Skills

excellent communicationcollaborationuser-centric researchproblem-solvingadaptabilityleadershipanalytical thinkingpassion for missionstakeholder engagementdistilling complex requirements