Operations

• Coordinate with internal and external stakeholders to achieve given KPIs
• Assist the team lead to implement structured workflows, guidelines and improve team efficiency
• Monitor and control all stages of the project life cycle and ensure that team’s project targets are met within the project timeline
• Monitor and resolve wallet issues by coordinating with internal and external stakeholders
• Investigate business demands, provide overall solutions and own the implementation of them
• Analysis of issues faced by users and propose solutions
• Other related duties allocated by the team leader

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