Billhighway

Client Success Manager / Salesforce Consultant

Billhighway

full-time

Posted on:

Origin:  • 🇺🇸 United States • District of Columbia, Florida, Idaho, Illinois

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Salary

💰 $90,000 - $120,000 per year

Job Level

JuniorMid-Level

Tech Stack

Cloud

About the role

  • Salesforce Administration - Manage and optimize Salesforce configurations, workflows, and integrations, with an openness to continually enhance expertise in Salesforce and related technologies
  • Data Architecture - Design and maintain robust data models, ensuring accuracy, scalability, and alignment with business objectives, while developing deeper proficiency in data strategies and tools
  • Business Analysis - Collaborate with stakeholders to gather requirements, analyze processes, and deliver actionable insights, fostering a mindset of continuous improvement and innovation
  • Project Management - Lead cross-functional projects, ensuring timely delivery of initiatives that align with client success and company goals, while honing project management best practices
  • Strategic Leadership - Act as a trusted advisor to clients and internal teams, providing strategic guidance to align technology and data solutions with our client’s missions, while cultivating strategic thinking and leadership capabilities

Requirements

  • Earned a bachelor’s degree in business, information systems, or related field
  • Project management experience preferred
  • Ideally working with Mid-market accounts
  • Have a minimum 2-3+ years of Salesforce experience configuring the platform utilizing best practices
  • (Salesforce certification preferred but not required)
  • With experience with Non-profit cloud, NPSP, and/or platform app builder
  • Can command the room when dealing with various stakeholders to show transformational value, turn a troubled client situation around, or optimize the solution based on their leading pain point
  • Are well-organized, with high attention to detail and the ability to prioritize and time manage the successful execution