Salesforce Consultant

• Work directly with customers to make declarative changes in their Salesforce org, following proper QA and launch procedures
• Partner with customers to solution ideas that increase their users’ efficiency and help improve how they manage their business
• Coordinate with our Support Engineers to troubleshoot potential impacts or errors in configurations
• Work hand in hand with Customer Success Managers to realize a vision for a future state for assigned client organizations
• Complete standard Salesforce admin tasks such as setting up users, profiles, roles, and configuring reports and dashboards
• Build time saving automations using Flows
• Provide expertise and advice on best practices, and be able to detail pros and cons of alternate solutions
• Provide timely communications, and resolve requests within SLAs

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