Technical Support Representative
Best Buy Canada
part-time
Posted on:
Location Type: Remote
Location: Canada
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Salary
💰 CA$19 - CA$20 per hour
Job Level
Tech Stack
About the role
- Performing product repair, troubleshooting, upgrades, installations, and other services using remote desktop software
- Providing tutorials to clients on the proper use of their products
- Identifying and recommending solutions based on customers’ needs
- Completing training to continuously improve the client experience
Requirements
- 1+ years of help desk or technical call centre experience
- Experience in troubleshooting and/or repairing devices
- Completion of high school diploma or equivalent
- Verbal and written proficiency in English
- Availability to work at least one weekend day (Saturday or Sunday) is required
Benefits
- Remote work environment from anywhere in Canada
- Competitive wages
- Employee discounts on awesome tech from day one
- An enthusiastic, fun, and supportive team culture
- Opportunities to build new skills
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
troubleshootingrepairing devicesremote desktop software
Soft Skills
client experiencecommunicationtutorial provision
Certifications
high school diploma