Partnerships Implementation Lead
Berry Street
full-time
Posted on:
Location: New York • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $115,000 per year
Job Level
Senior
About the role
- Berry Street mission: transform how Americans eat through nutrition therapy; platform connects patients with Registered Dietitians and AI tools
- Sit at the intersection of operations, commercial, and technology owning partner implementations and internal workflows
- Build and launch processes using low/no-code tools rather than passing requirements to engineering
- Own technical onboarding and implementations for new partnerships
- Build and maintain workflows using low/no-code tools
- Translate commercial priorities into lightweight, scalable operational processes
- Manage projects from scoping through execution, ensuring clarity and accountability
- Troubleshoot issues in real time and proactively refine processes
- Partner closely with the Head of Experience and CCO on priorities
- Collaborate with engineering teams on technical design, troubleshooting, and tickets
- Role reports to Head of Customer Experience and is based in the NYC office; opportunity to evolve into Product or expanded partnerships
Requirements
- 3+ years of experience in technical operations, product, or engineering roles, ideally in startups
- Hands-on experience with low/no-code platforms
- Comfort navigating APIs and integrations at a basic level
- Strong organizational and project management skills
- Self-starter with a “builder” mindset — scrappy, proactive, and problem-solving oriented
- Strong communication skills and ability to work cross-functionally
- Prior experience interacting directly with customers or clients a plus