Magical

AI Prompt Engineer

Magical

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Job Level

Mid-LevelSenior

About the role

  • Build custom workflow configurations via AI prompting and internal tools to extend Magical’s capabilities for specific customer use cases
  • Provide technical guidance and best practices to customers, ensuring smooth onboarding and adoption
  • Build relationships with customers to understand their workflow challenges and design tailored AI-powered automation solutions using Magical’s platform
  • Deploy, configure, and integrate Magical’s automation technology with customer environments, including CRMs, EHRs and loan origination systems
  • Act as the technical liaison between customers and Magical’s product and engineering teams, capturing feedback and driving improvements
  • Troubleshoot and resolve technical issues related to deployments, integrations, and performance optimization
  • Help the engineering team build internal tools and documentation to streamline future customer implementations
  • Identify opportunities for customers to expand their use of Magical’s platform, upselling additional solutions and driving account growth

Requirements

  • 3+ years of experience in engineering, solutions engineering, QA engineering, or similar technical background
  • Deep AI prompting proficiency
  • A top project manager; ability to wrangle fuzzy requirements into a project plan and drive execution
  • Familiarity with business process automation, workflow optimization, or AI-driven solutions is a plus
  • Ability to manage multiple projects, engage with senior stakeholders, and communicate technical concepts clearly and structured
  • Willingness and ability to travel to customer sites as required for setup and implementation
  • Self-starter with strong ability to adapt, learn quickly, and thrive in a fast-paced startup environment