Berkshire Hathaway GUARD Insurance Companies

Business Process Improvement Engineer

Berkshire Hathaway GUARD Insurance Companies

full-time

Posted on:

Location Type: Hybrid

Location: New York City • Arizona, Illinois, New Jersey, New York, Pennsylvania, Texas • 🇺🇸 United States

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Salary

💰 $100,000 - $150,000 per year

Job Level

Mid-LevelSenior

About the role

  • Conduct comprehensive analyses of existing P&C insurance claims processes, identifying inefficiencies and improvement opportunities across policy administration, claims, and underwriting functions.
  • Define business requirements needed to enable target state processes.
  • Assist in the design and propose improved processes that align with P&C insurance best practices and organizational goals.
  • Collaborate with cross-functional teams to implement new or improved P&C insurance processes, ensuring smooth transitions.
  • Establish and monitor key performance indicators (KPIs) for P&C insurance processes to track improvements and identify areas needing attention.
  • Support change management initiatives by developing training materials and assisting in stakeholder communication.
  • Manage small to medium-sized process improvement projects within the P&C insurance context.
  • Design and deliver training programs for P&C insurance processes, ensuring that employees across different departments understand new or improved workflows.
  • Develop comprehensive training materials and conduct workshops to facilitate the adoption of process changes.

Requirements

  • 3-5 years of experience in business process management, specifically within the property and casualty insurance industry.
  • Must demonstrate experience in process improvement, data and analytics, and/or operational transformation.
  • Deep understanding of P&C insurance claims workflows is required
  • Knowledge of process improvement methodologies such as Lean, and/or Six Sigma.
  • Proficiency in documenting P&C insurance processes, including creating detailed process flows, standard operating procedures, and training materials with meticulous attention to detail.
  • Experience with business process management tools and software.
  • Strong project management and business analysis skills.
  • Excellent analytical and problem-solving abilities.
  • Effective communication and stakeholder management skills.
  • Applicants must be authorized to work in the U.S. without current or future sponsorship.
Benefits
  • Competitive compensation
  • Healthcare benefits package that begins on first day of employment
  • 401K retirement plan with company match
  • Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
  • Up to 6 weeks of parental and bonding leave
  • Hybrid work schedule (3 days in the office, 2 days from home)
  • Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation)
  • Tuition reimbursement after 6 months of employment
  • Numerous opportunities for continued training and career advancement
  • And much more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business process managementprocess improvementdata analyticsoperational transformationP&C insurance claims workflowsLean methodologySix Sigmaprocess documentationprocess flowsstandard operating procedures
Soft skills
project managementbusiness analysisanalytical skillsproblem-solvingcommunicationstakeholder management
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