Benshaw, Inc.

Field Engineer

• Travel to customer sites to install, maintain, repair, overhaul, troubleshoot, modify, and test electrical, electronic, and mechanical equipment using various diagnostic tools
• Diagnose issues and perform necessary adjustments, part replacements, component repairs
• Provide technical support to engineers in the field or on-site for complex service tasks
• Build and maintain strong relationships with clients and vendors while delivering high-quality technical service
• Collect, organize, and analyze technical data such as lab results, material tests, and engineering design changes
• Generate engineering documentation, reports, and drawings, conduct tests and record findings
• Perform calculations and interpret results to support service decisions
• Read and interpret general electrical and mechanical schematics
• Apply broad technical knowledge of electronic principles to restore equipment functionality and resolve issues
• Follow all company and industry safety standards and policies
• Complete other duties as assigned by leadership

Field Service Technician

Application Engineer

• Develop detailed technical proposals for Benshaw’s custom motor control solutions.
• Serve as the technical liaison between sales, engineering, and the customer.
• Own the front-end of the order process from RFQ through hand-off to engineering.
• Review customer specifications, analyze technical requirements, and determine deliverables and constraints.
• Prioritize RFQs based on win probability and resource availability.
• Review contractual terms and support pre-award activities, including bid conferences when needed.
• Prepare complete quotation packages and support front-end project management.
• Initiate and lead internal kick-off meetings to transition awarded projects to engineering.
• Assess orders and determine if escalation to Program Management is needed.
• Serve as the main point of contact for technical communications related to proposals.
• Provide high-level project oversight and occasional customer-facing travel to support external sales team.

Field Service Technician

Applications Engineer III