BenefitHub

Product Manager

• Lead cross-functional execution to translate product strategy into high-quality products and enhancements—on time, within budget, and aligned to clear success criteria.
• Use analytics and stakeholder feedback to uncover user needs, drive prioritization, and inform customer-facing documentation and training.
• Own the end-to-end product vision and roadmap for BenefitHub’s consumer applications, including mobile apps, web platforms, and browser extensions.
• Define and prioritize initiatives that enhance user engagement, deliver savings, and support business growth.
• Conduct qualitative and quantitative discovery (interviews, support insights, usage data) to define and validate user problems.
• Prioritize customer impact through persona-driven decision making and validation of product-market fit.
• Drive Agile best practices across planning, prioritization, retrospectives, and post-launch reviews, using tools like Jira and Confluence.
• Collaborate with Product Owners and Scrum Masters to ensure backlog grooming and sprint execution align with business goals.
• Establish and track OKRs and KPIs; measure product performance through analytics and customer feedback.
• Provide written and verbal updates to senior management on product financials and the status of initiatives.
• Leverage tools like Google Analytics, Power BI, Excel, and A/B or multivariate testing platforms (e.g., Optimizely) to uncover insights and drive continuous optimization.
• Create documentation and training for customers and key customer-facing teams (marketing, sales, support, account management).
• Keep abreast of competition, market conditions, client feedback, and vendor capabilities to identify opportunities and product enhancements.

Senior Product Manager

Account Manager

• Act as the primary relationship manager for Benefithub’s strategic broker and consultant partners (national, regional, and boutique firms).
• Develop strong, consultative relationships with brokers to ensure BenefitHub is top-of-mind during RFPs, renewals, and new employer introductions.
• Conduct quarterly broker business reviews and strategic planning session
• Operate as the primary owner of the Preferred Partner Programs (PPP) to ensure maximum attainment levels by Brokers.
• Drive broker-sourced and broker-influenced pipeline by promoting Benefithub’s value proposition and identifying new partnership opportunities.
• Lead onboarding and ongoing training for brokers on Benefithub’s platform, product updates, client success stories, and competitive differentiators.
• Develop and refine broker-facing materials, including sales decks, one-pagers, benefit summaries, and renewal assets.
• Partner with Marketing to build broker-specific campaigns, co-branded content, newsletters, and thought leadership pieces.
• Maintain accurate broker records, activity tracking, and revenue attribution within Salesforce.

Strategic Brokers Account Manager

Database Administrator

• Managing of database changes and re-designs
• Analyze database issues and troubleshoot or configure the database accordingly
• Drive automation of code
• Monitor database performance to ensure high levels of security and speed
• Identify and evaluate industry trends in new database related systems and technologies (e.g. Azure, SQL on Linux, NoSQL and PowerShell)
• Perform back ups and disaster recovery
• Write stored procedures, triggers, and views
• Authorize users and conduct daily maintenance
• Schedule alerts on DCL/DDL/DML devices
• Ensure architectural, quality, and governance adherence through design reviews
• Configure and integrate systems
• Perform database consistency checking
• Debug, and troubleshoot operating problems, etc.

Database Administrator II

Affiliate Manager

• Write short form shopping deal recommendations for key holidays and other shopping events.
• Write assigned product roundups and single-product and brand spotlight reviews
• Research, write, and edit content for shopping guides, such as gift guides and/or product reviews (including incorporating consumer trends, seasonal topics and cultural moments).
• Produce copy in friendly-consultative tone that extends BenefitHub’s trust with its members.
• Ensure all content is optimized for readability, SEO, and shareability.

Affiliate Commerce Shopping Writer – Part-Time, Freelance

• Supports the partnerships team with brands and content seen by 10 Million users
• Copy writing, image sourcing, image editing, proofreading, and brand strategy
• Proofread, test and implement changes to content from affiliates
• Coordinate across teams to communicate updates
• Assist Senior Affiliate Manager with content update tasks as required
• Daily editing of offers from 450+ affiliates
• Monitor performance of affiliates to optimize programs
• Advise affiliate program manager of issues
• Use remnant inventory to grow awareness of affiliate deals
• Coordinate with Customer Care team on weekly QA of offers
• Review materials and assets provided by new affiliate for accuracy and optimization

Affiliate Specialist

Performance Marketing

We’re seeking a data-driven, creative, and execution-focused B2C Email and Performance Marketing Manager to support our direct-to-consumer growth and retention initiatives.
Play a key role in strategy, development, and optimization of email and multi-channel performance marketing campaigns that drive user acquisition, engagement, platform participation, and revenue growth.
Champion consumer-facing communications: craft lifecycle marketing journeys and promotional campaigns across diverse audience segments while upholding deliverability and performance standards.
Collaborate cross-functionally within marketing, Product, Data, and Client Success to deliver measurable results at scale.
Partner with department leadership to develop strategy and execution of email, push, and performance marketing campaigns to drive user activation, retention, and conversion.
Manage B2C email calendar and ensure consistent strategic communication cadence.
Develop compelling email content and lead creative development including copywriting, design, and content curation.
Design, execute, and optimize audience acquisition email series for new user sign-ups and platform adoption.
Map and optimize email strategies across customer lifecycle: welcome, re-engagement, win-back and promotional campaigns.
Implement sophisticated audience segmentation strategies and design campaigns that drive engagement, revenue, and maximize LTV.
Develop strategic remarketing campaigns based on user behavior and engagement patterns.
Optimize email performance through A/B testing, segmentation strategies, and personalization; monitor metrics and optimize accordingly.
Conduct comprehensive reporting and performance analysis; regularly report to leadership with actionable recommendations.
Ensure email deliverability and maintain sender reputation; create accessible email templates conforming to WCAG.
Stay current on email marketing regulations (CAN-SPAM, GDPR, etc.) and implement compliance measures.

Email & Performance Marketing Manager

Product Designer

• Design user flows, wireframes, mockups, and high-fidelity UI assets for web and mobile platforms
• Collaborate cross-functionally with product and engineering to ensure designs are technically feasible and delivered with quality
• Apply usability best practices, responsive design principles, and accessibility standards (WCAG) across all product touchpoints
• Translate marketplace-specific challenges into clear, user-centered design solutions (e.g. browsing, saving, comparing, and purchasing deals)
• Conduct lightweight user research and usability testing to validate concepts and iterate based on insights
• Leverage data from tools like Hotjar and Google Analytics to refine experiences
• Maintain and contribute to our design system and ensure consistency across all assets
• Participate in design critiques and team reviews to ensure alignment and design quality
• Support digital design for both web-based and mobile products and applications using UI/UX best practices
• End-to-end Agile Software Development Lifecycle experience