Benchling

Product Manager

• Talk to admins at our customers to understand pain points in current workflows and opportunities for us to delight them
• Work with internal partners to understand where platform solutions can enable faster delivery and better admin experiences on their features
• Prioritize initiatives that improve the admin experience, reduce friction, and accelerate task completion
• Define product requirements and success metrics, and collaborate with engineering to ensure smooth execution

Product Manager, Admin Platform

Full-stack Engineer

• Recruit, develop, and lead a team of exceptional software engineers.
• Translate strategy into execution by developing and executing quarterly plans with clear metrics and targets.
• Define and execute on a roadmap that encompasses new product development, quality improvements, and software maintenance activities. Partner closely with product management and design to define short- and long-term product strategy.
• Hold an unreasonably high bar for product quality as the teams execute their work.
• Partner closely with engineers to ensure that we make excellent technical decisions as we lay the foundations for new products and a scalable platform.
• Meet with customers to understand their science & what they need from Benchling.
• Contribute to engineering-wide organizational improvements as part of the management team.

Engineering Leader, Enterprise Lifecycle

Developer Relations

• Build and implement tooling for efficient, frictionless development, testing, and packaging for production release.
• Lead the design and development of release tooling that enables code changes to reach production within 10 minutes.
• Iterate on developer experience improvements using qualitative and quantitative feedback.
• Implement feedback loops that integrate quality into software development workflows.
• Champion effective engineering and operational patterns across the Engineering org.
• Collaborate with cross-functional teams to address challenges in engineering workflows that impact developer happiness and productivity.
• Work closely with product managers, designers, and peers in engineering to make Benchling a delightful place to develop software.
• Help rapidly scale our product and team. As a member of the engineering team, you'll be an integral part of how we mature our tooling, best practices, engineering processes, and hiring.

Software Engineer, Platform – Developer Experience, High Seniority

• Take ownership of projects from ideation to delivery, including prototyping, building, and scaling new software features.
• Design and implement robust APIs, services, and interfaces that integrate seamlessly with our growing ecosystem.
• Partner with cross-functional teams to translate user needs into scalable, elegant software solutions.
• Influence the direction of our platform by bringing creative solutions and new ideas to the table.
• Design, build, and maintain external developer-facing APIs and SDKs that power extensibility in Benchling’s platform.
• Contribute to evolving and scaling our REST and GraphQL APIs, ensuring consistency, performance, and usability for external and internal developers.
• Build and maintain delivery systems for real-time scientific data.

Software Engineer, Developer Enablement

• You will build and own core features that are central to our product, including Identity, Permissions, Notifications, and platform-wide Configurability.
• You'll work across our full stack, tackling challenges from the front-end UI to our back-end architecture.
• You'll be a key partner to product and design, collaborating to transform ideas into thoughtful, high-quality features for our users.
• You'll do more than just ship code—you'll help us build a better engineering organization by improving our tools, processes, and helping us hire great people.

Software Engineer, Full Stack – Admin & Identity Platform

Infrastructure Engineer

• Build, maintain, and improve foundational infrastructure and platform services used by product engineering teams.
• Partner directly with product teams to define requirements, design paved paths, and reduce friction in deploying and operating services.
• Contribute to our Kubernetes-based platform (e.g., Kubernetes, Istio), including service configuration, traffic management, and platform tooling.
• Develop and operate AWS infrastructure and automation (e.g., EKS/ECS, RDS, VPC, EC2, S3), with an emphasis on scalability, cost-awareness, and resiliency.
• Strengthen observability and operational readiness through metrics, logs, tracing, dashboards, and alerting (e.g., Datadog, Sentry, FireHydrant, Sentry, or similar).
• Participate in an on-call rotation, respond to incidents, and drive follow-up improvements to prevent recurrence (automation, hardening, better tooling).
• Write clear technical documentation and contribute to design discussions and reviews; improve systems incrementally with a focus on maintainability and reliability.
• Help ensure infrastructure meets expectations for operating in a regulated environment (e.g., change management, access controls, auditability) when applicable.

Software Engineer, Backend – Infrastructure Engineering

Sales Development Rep

• Create a fantastic first impression with prospects and customers while building pipeline for Account Executives
• Follow up and qualify inbound requests and MQLs, via the telephone and email, for scientific fit
• Organize, categorize, and prioritize sales leads in Salesforce and measure lead conversion and performance against quota
• Leverage prospecting tools to research companies and identify key decision makers at new accounts
• Develop customized pitches for different target accounts and personas
• Work with Account Executives to drive outbound prospecting activities, including cold calling, emailing, and communicating our value proposition to decision makers
• Work with the field marketing and sales teams to drive attendance at Benchling field events such as executive dinners and happy hours
• Staff tradeshows and follow-up on leads collected at the Benchling booth

Sales Development Representative

• Build next generation Data Platform with scalable data ingress/egress for internal and external customers
• Define and design data transformations and pipelines for cross-functional datasets, while ensuring that data integrity and data privacy are first-class concerns regarded proactively, instead of reactively
• Define the right Service Level Objectives for the batch & streaming pipelines, and optimize their performance
• Designing and creating CI/CD pipelines for platform provisioning, full lifecycle management. Building the platform control panel to operate the fleet of systems efficiently
• Work closely with the team across Application and Platform to establish best practices around usage of our data platform

Software Engineer, Big Data Infrastructure

• Drive the design and development of innovative products and systems that advance Benchling's product and business goals, serving as a technical expert within the team
• Independently architect and implement solutions to complex, open-ended problems in areas such as comprehensive audit coverage, scalable export systems, document lifecycle management, and regulatory compliance workflows
• Lead large, sophisticated initiatives spanning multiple quarters, breaking down ambiguous requirements into concrete technical plans and iterative delivery milestones
• Design for scale and reliability with the future in mind, anticipating technical challenges across our growing enterprise customer base
• Write exceptionally well-documented, well-tested code that follows company best practices and serves as an example for others
• Provide technical leadership through code reviews, architectural guidance, and mentorship of engineers across experience levels
• Partner closely with product management, design, and cross-functional stakeholders to translate customer needs into technical solutions
• Explore and evaluate opportunities to leverage AI and LLMs to improve compliance workflows, audit reporting, and regulatory navigation for our customers
• Establish and improve standards of code quality, style, and architecture at the team level
• Own end-to-end delivery of critical features, from planning and development through deployment, maintenance, and monitoring
• Collaborate with other teams to ensure our horizontal systems integrate seamlessly and enable product development across the organization

Software Engineer, Full Stack – Enterprise Lifecycle

Backend Engineer

• Design, build, and operate high-throughput usage metering pipelines.
• Develop and evolve Billing Platform primitives including plans, pricing, entitlements, discounts/credits, invoicing.
• Ship real-time product experiences powered by usage and robust observability.
• Partner with Product, Finance, RevOps, Security, and Application teams to translate business rules into meters and pricing models.
• Improve developer ergonomics and consistency across Benchling via clear APIs/SDKs, instrumentation standards, documentation, and mentorship.

Software Engineer, Backend – Usage & Billing Platform

• Define and drive the product vision and strategy for Benchling's automation and data orchestration platform, including Pipelines (backend platform) and Automation Designer (customer UX) capabilities.
• Enable automation that orchestrates end-to-end scientific workflows—from instrument and automated workcell data capture through analysis, Benchling actions, and cross-system integrations.
• Work closely with engineering teams to prioritize, develop, and launch product features that align with the company's goals and user needs.
• Collaborate with UX/UI designers to ensure the Automation Designer provides a flexible, intuitive interface that enables customers to create complex, multi-step data automation workflows through a visual, low-code/no-code environment.
• Foster a culture of innovation, encouraging team creativity and problem-solving to address the complex needs of our users.
• Conduct thorough market research and user feedback sessions to understand the needs and challenges faced by end users, translating these insights into product features.
• Define KPIs and success metrics for automation adoption, workflow reliability, and the product's impact on enhancing scientific research and decision-making processes.
• Collaborate cross-functionally with Platform, Infrastructure, and Application teams to ensure automation capabilities are scalable, reliable, performant, and seamlessly integrated into the broader Benchling platform, delivering unified customer experiences that support enterprise workloads and complex requirements.
• Drive the strategic evolution toward agentic AI and DBTL (design-build-test-learn) workflows while partnering closely with AI & Analytics teams to embed intelligent automation, experiment optimization, and lab-in-the-loop learning into scientific workflow orchestration.
• Partner with customer-facing teams (Sales Consulting, Professional Services, Customer Success) to identify high-value automation use cases, build reference implementations, and drive adoption.

Product Manager, Automation

Product Marketing

• Define positioning, segmentation, and narrative for Benchling’s Research and Modality portfolio.
• Translate scientific and technical capabilities into clear, differentiated messaging and content.
• Lead go-to-market strategy and execution for new and existing products, driving adoption and revenue growth.
• Develop enablement materials — customer stories, presentations, and competitive insights — to equip Sales and Customer Experience teams.
• Conduct and synthesize market research to understand customer needs, trends, and competitive dynamics.
• Partner closely with Product Management and Strategy to influence roadmap priorities and ensure product-market fit.
• Align cross-functional teams around shared goals, launches, and success metrics.

Product Marketing Manager, Research & Modalities

• Define and execute the product vision and roadmap for Benchling’s small molecule R&D solution, from early discovery through development.
• Partner closely with customers and field teams to deeply understand our customer’s scientific workflows and pain points
• Translate scientific and technical insights into intuitive, scalable software capabilities that integrate seamlessly across Benchling’s platform.
• Collaborate with engineering, design, and data teams to deliver high-quality products on time and with measurable impact.
• Leverage AI to enhance scientific productivity—partnering with AI and platform teams to build intelligent tools that accelerate decision-making for chemists.
• Drive alignment across stakeholders, communicating priorities, tradeoffs, and outcomes clearly and persuasively.
• Represent the small molecule domain internally and externally, influencing the future direction of Benchling’s multi-modal R&D platform.

Product Manager, Chemistry

Consultant

• Effectively partner with account executives, SC peers, and leadership to create account and deal strategies that lead to selection, planning out customer engagements that lead to compelling solutions.
• Manage organized discoveries to uncover customer needs and requirements that relate to decision criteria and key business issues.
• Craft solutions based on Benchling capabilities, industry best practices and standard R&D functions, with data models and processes that map to the customer or prospects' science and that fit into their current technology landscape.
• Present and demonstrate the solution in a persuasive way based on key messages, decision criteria, and key business issues. Manage customer questions and objections and resolve concerns. Ensure that the solution is presented competitively, with awareness of alternatives including build in house.
• Engage with product management to provide insight into prospect and customer needs and industry trends. Influence the roadmap for market success. Ensure that the roadmap is clear to customers as required to influence buying decisions.
• Provide leadership by creating reusable solutions, content, and trainings for key areas. Work with the extended team to ensure that they are successful and learn from your expertise. Mentor and partner with other SCs to build their success.

Enterprise Solution Consultant – R&D

• Work with and learn from a strong team of engineers. We grow our new grads through mentorship and ownership.
• Own projects end-to-end, from initial design, to prototype, to large-scale rollout. You might:
• Design and implement backend models and API endpoints for complex scientific workflows.
• Design and implement rich frontend components and architecture. We build and operate one of the largest, richest React applications out there and power complex scientific analyses.
• Design and build a platform framework or infrastructure tool for other Benchling engineers to use.
• Work closely with product managers, designers, marketing, and sales to ensure that we’re building the right thing.
• Help rapidly scale our product and team. As a member of the engineering team, you'll be an integral part of how we mature our tooling, best practices, engineering processes, and hiring.