Benchling

Backend Engineer

• Take ownership of projects from ideation to delivery, including prototyping, building, and scaling new software features
• Design and implement robust APIs, services, and interfaces that integrate with Benchling’s ecosystem
• Design, build, and maintain external developer-facing APIs and SDKs that power extensibility
• Contribute to evolving and scaling REST and GraphQL APIs for external and internal developers
• Build and maintain delivery systems for real-time scientific data
• Partner with cross-functional teams (product managers, designers, engineers) to translate user needs into scalable software
• Influence platform direction by proposing creative solutions and new ideas
• Contribute to APIs and interfaces that support AI-driven agents and support development of Benchling MCP
• Collaborate with AI infra and agents teams to support the agentic ecosystem

Software Engineer, Backend – Developer Platform

Manager

• Build and maintain productive relationships with key stakeholders across Scientific and IT functional areas including customer champions and economic buyers
• Manage complex customers with highly technical implementations
• Define and implement customer engagement models throughout the lifetime customer journey to ensure customer satisfaction, governance, expansion opportunity in order to maximize value
• Ensure strong processes and systems are in place so that trends in customer contraction and churn are identified early, communicated with the appropriate audience, and appropriate follow-up action is taken
• Manage the renewal experience, identify and define client challenges or new scientific business case opportunities aligned with the customers’ objectives and vision with support from the extended Benchling team to client success and avoid contraction/churn
• Experience negotiating large renewals and expansions in collaboration with sales to drive accurate forecasting around adoption, expansion and retention
• Work alongside Professional Services, Product, Sales and technical teams to help our most strategic customers enhance the value of their Benchling investments and drive progress on customer initiatives
• Engage regularly and strategize directly with customers to ensure long term value, develop strategies and tactics, own renewal negotiations and execution, and drive expansion of success packages
• Identify customers who can benefit from product or technical subject matter experts and direct them to the appropriate team

Account Renewals Manager

Full-stack Engineer

• Build large-scale projects end-to-end, from backend models & APIs to frontend components that make data accessible to users
• Design and operate data pipelines and services that guarantee integrity, privacy, and reliability across products
• Work on multi-tenant systems, change data capture (CDC) pipelines, and distributed processing frameworks
• Partner with application engineers to design reusable patterns for ingesting and consuming scientific data
• Establish metrics and SLOs for performance and reliability, and iterate based on real-world product impact
• Create developer tooling that makes it easier for teams to build on and interact with the data platform
• Collaborate cross-functionally with Product and Design to translate complex scientific workflows into intuitive, product-facing experiences
• Own initiatives end-to-end — define scope, write functional specs, build, deploy, and operate core systems at scale

Software Engineer, Full Stack, Data Platform

• Create tools and frameworks that enhance developer experience with a focus on frontend development
• Build and implement tooling for efficient, frictionless development, testing, and packaging for production release
• Iterate on developer experience improvements using qualitative and quantitative feedback
• Collaborate with cross-functional teams to address challenges in engineering workflows that impact developer happiness and productivity
• Work closely with product managers, designers, and peers in engineering to make Benchling a delightful place to develop software
• Help rapidly scale our product and team and mature tooling, best practices, engineering processes, and hiring

Software Engineer, Backend, Developer Tooling

Project Manager

• Serve as a key operational Project Manager on Enterprise Professional Services implementations of Benchling’s platform for enterprise clients
• Apply Benchling Implementation Methodology (BIM) to drive project operations and optimize team members’ time and efficiency
• Manage core PM activities: resource management, staffing, timeline and budget, status reporting
• Work with enterprise and strategic account teams to ensure projects are delivered on time or early, and at or below budget
• Liaise with customer PMOs to ensure best practices and provide guidance for Benchling project success
• Enable Global Program Managers and Account Executives to focus on strategic delivery while driving day-to-day project operations
• Lead the activities of the Benchling project team and drive execution of the project plan
• Set clear expectations with internal and external team members and hold them accountable for schedules and project results
• Lead customer escalations, diagnose project issues and risks, develop contingency plans, and implement changes to drive risk mitigation
• Actively handle project financials, including team utilization, budget vs actual hours, project margin, travel and other expenses; partner with Benchling finance organization
• Serve as a critical point of contact for enterprise clients and manage relationships with external partners

• Design and build systems foundational to Benchling’s multi-tenant architecture
• Drive end-to-end delivery of large-scale tenancy platform projects from ideation to full rollout
• Engineer across the full tech stack; architect robust admin backend and APIs and build intuitive admin experiences
• Ensure high quality and performance via comprehensive testing and monitoring
• Collaborate with product managers, designers, engineering peers, and infrastructure teams to integrate platform with scientist-facing products
• Innovate and launch new product experiences and mature platform products to enterprise-grade
• Drive evolution of product, platform, tooling, engineering processes, and hiring efforts

Software Engineer, Tenancy

Product Marketing

• Define and lead the product marketing vision across Benchling’s R&D Cloud platform, ensuring it resonates with both scientific and technical audiences.
• Lead a team of product marketers to define and champion overall market positioning and narrative for Benchling.
• Build, scale, and develop direct reports and a broader talent pool within Marketing, fostering high performance and continuous learning.
• Collaborate and drive alignment with the C-suite and senior sales and product leadership.
• Lead cross-functionally with Marketing, Product, pre-Sales, Sales, and post-Sales to create GTM launch strategy and segment/solution objectives.
• Oversee customer requirements and provide input to product management; influence product roadmap decisions at a strategic level.
• Establish an efficient cross-functional working model across internal GTM teams and develop annual/quarterly plans to measure performance.
• Develop and execute strategies to drive significant new market penetration and adoption of new products with measurable impact on top line.
• Conduct and synthesize internal and external research around customer segments, market trends, and use cases.
• Lead creation of messaging and content assets for customers and prospects.
• Provide executive-level updates on product area performance, focusing on net new growth and expansion by segment or solution.
• Act as connector across GTM teams and product, advocating for customers and ensuring market understands Benchling’s strengths.

Head of Product Marketing

Data Scientist

• Identify IT & Data Science Pain Points and Define Key Success Metrics: Engage deeply with IT leaders, data scientists, and bioinformatics specialists at biotechnology companies to understand their critical pain points related to software systems, data management, and analysis, and collaboratively define key metrics to measure the success of Benchling in addressing those challenges
• Engage with Solutions Consulting Peers: Work closely with R&D and Business Value solutions consultants to ensure cohesive and comprehensive solutions are presented to customers, addressing both scientific and strategic business needs
• Design and Showcase IT Integrations and Data Pipelines: Architect and demonstrate cloud-based integrations between Benchling and other enterprise IT systems (e.g., LIMS, ELN, ERP) and develop data pipelines to facilitate data sharing, analysis, and reporting for data science teams
• Collaborate on Data Science Focused Features: Partner closely with engineers and product managers to define, prioritize, and execute on new Benchling features and integrations that specifically address the requirements of data scientists and bioinformaticians
• Enable Complex Enterprise Deployments with IT & Data Science Focus: Collaborate with Professional Services and Customer Success teams to ensure successful and scalable rollouts of Benchling at large enterprise customers, with a specific focus on integrating with their existing IT infrastructure and enabling data science (AI/ML) workflows
• Develop Targeted Messaging for IT & Data Science Audiences: Partner with Sales and Marketing to develop compelling pitches and materials that highlight Benchling's value proposition for IT departments and Data Science teams within the evolving biotechnology landscape
• Contribute to IT & Data Science Best Practices and Product Development: Participate in and contribute to initiatives focused on developing best practices for integrating Benchling within complex IT environments and shaping the product roadmap to better serve the needs of IT and data science users

Solution Consultant – IT, Data Science

• Execute implementation of the Benchling platform for enterprise clients across multiple geographic regions, often spanning 1-2 year periods
• Perform core project management activities: resource management, staffing, timeline and budget management, status reporting
• Serve as a critical point of contact for enterprise clients and manage external partners as needed
• Apply Benchling Implementation Methodology (BIM) to drive project operations and optimize team efficiency
• Work with enterprise and strategic account teams to ensure projects are delivered on time or early, and at or below budget
• Liaise with customer PMOs to ensure best practices and provide guidance to ensure Benchling project success
• Enable Global Program Managers and Account Executives on enterprise programs by driving day-to-day project operations
• Lead the activities of the Benchling project team and drive execution of the project plan; set clear expectations and hold team members accountable
• Lead customer escalations, diagnose project issues and risks, develop contingency plans, and implement changes to drive risk mitigation
• Actively handle project financials, including team utilization, budget vs actual hours, project margin, travel and other expenses; serve as an internal partner to the Benchling financial organization
• Establish processes, tools and operational improvements to increase efficiency and delivery

• Lead and mentor a small Product Analytics & Data Science team of data engineers and analysts
• Act as a player-coach balancing hands-on analysis with people leadership and strategic prioritization
• Oversee hiring (help hire a new data analyst) and provide technical guidance and mentorship
• Own and execute high-leverage, cross-organizational data projects supporting Product, Customer Experience, Field, and Business Systems
• Define and maintain a roadmap of high-impact data work for product insights and internal operations
• Serve as the connective tissue between product data and customer-facing teams, integrating insights across systems
• Collaborate with stakeholders to scope, prioritize, and execute analytical work for concrete business and product decisions
• Champion data quality, documentation, and analytical rigor across the team's work

Lead, Product Analytics and Data Science

Performance Marketing

• Develop and execute a comprehensive regional marketing strategy to drive awareness, engagement, and pipeline growth across AMERS and across segments with a focus on Enterprise
• Lead, mentor, and grow a regional marketing team, instilling a high-performance, metrics-driven culture
• Drive execution of multi-channel campaigns across digital, OOH, tradeshows, owned events, webinars, and partner channels to support pipeline goals
• Establish processes to drive and measure a repeatable, scalable and predictable demand generation machine, analyzing campaigns and sharing data-driven insights to stakeholders
• Plan and manage field marketing programs such as events, executive roundtables, and trade shows, ensuring alignment with personas and regional objectives
• Own the marketing relationship with sales leaders, ensuring seamless collaboration and communication to drive shared pipeline and revenue targets
• Oversee and manage the regional field marketing budget, ensuring investments align with business priorities and deliver measurable results and business impact
• Act as a player-coach: be hands-on in executing key initiatives while leading the team

Head of Demand Generation

• Design and build the next generation of data analysis experiences for scientists within Benchling.
• Enable scientists to analyze and visualize their data effectively and make informed decisions with ease.
• Own projects end-to-end, from initial design, to prototype, to large-scale rollout.
• Design and architect resilient APIs, user interfaces, services, and frameworks of our analysis platform.
• Work hand-in-hand with product managers, designers, and fellow engineers to understand needs and shape them into scalable software solutions.
• Ensure high quality and performance of our systems through comprehensive testing, monitoring, and optimization.
• Drive the evolution of our product, platform, and team; contribute to tooling, engineering processes, and hiring.

Software Engineer, Full Stack – Lab Auto

Account Executive

• Drive new business within assigned territory, focusing on DACH market
• Build and maintain strong relationships with key stakeholders across multiple personas
• Create 80% of pipeline by identifying new business opportunities and engaging prospects
• Develop and maintain accurate sales forecasts (+/- 10 of goal) to ensure predictable revenue
• Effectively communicate Benchling platform value and tailor presentations/proposals
• Lead negotiations with potential clients, navigating organizational complexities and securing agreements
• Work across personas within accounts to align Benchling solutions with business objectives
• Partner with marketing, product, customer success, and Channel teams to ensure client success
• Stay informed about industry trends, competitors, and emerging technologies

Strategic Account Executive

• Drive new business within the DACH territory, building and maintaining strong relationships with key stakeholders across multiple personas
• Create 80% of your pipeline by identifying new business opportunities and engaging with multiple personas within the prospect/customer base
• Develop and maintain accurate sales forecasts (+/- 10 of goal) to ensure predictable revenue outcomes and consistent attainment of targets
• Effectively communicate the value of Benchling’s platform, tailoring presentations and proposals to prospect needs
• Lead negotiations with potential clients, addressing multiple personas including CxO-level stakeholders and securing new business agreements
• Work across multiple personas within an account to understand unique needs and align Benchling solutions with business objectives
• Partner with internal teams (marketing, product, customer success, Channel) to ensure seamless client experience and long-term satisfaction
• Stay informed about industry trends, competitors, and emerging technologies to maintain competitive edge

Marketing

• Develop comprehensive integrated marketing campaign strategies aligned with business goals, target audience insights, and product launches.
• Lead the end-to-end project management of integrated campaigns as well as other Marketing organization initiatives, from kickoff to post-campaign analysis.
• Create detailed project plans, timelines, and workflows. Assign tasks, track progress, and ensure all deliverables are met on time and within budget. Proactively identify and mitigate risks.
• Define campaign scope, objectives, key performance indicators (KPIs), and target metrics. Recommend and implement optimizations to improve campaign effectiveness and ROI.
• Own and optimize business operations across Marketing functions to ensure efficiency, scalability, and cross-team collaboration. Foster strong collaboration with internal teams and external agencies/vendors.
• Establish, track, and report on key performance metrics for strategic initiatives.
• Drive operational rhythm, including quarterly business reviews, goal-setting cycles (OKRs), budget management, and planning processes.
• Identify gaps and develop improvement opportunities in processes and implement systems, tools, or workflows to improve organizational performance.

Marketing Programs Lead

• Engage deeply with IT leaders, data scientists, and bioinformatics specialists to identify IT and data science pain points and define key success metrics
• Work closely with R&D and Business Value solutions consultants to present cohesive solutions
• Architect and demonstrate cloud-based integrations between Benchling and enterprise IT systems (e.g., LIMS, ELN, ERP) and develop data pipelines for data sharing, analysis, and reporting
• Partner with engineers and product managers to define, prioritize, and execute data science–focused features and integrations
• Collaborate with Professional Services and Customer Success to enable complex enterprise deployments integrating with existing IT infrastructure and enabling AI/ML workflows
• Partner with Sales and Marketing to develop targeted messaging and materials for IT and Data Science audiences
• Contribute to IT and Data Science best practices and participate in shaping product roadmap to better serve IT and data science users

Solution Consultant, IT & Data Science

• Engage with IT leaders, data scientists, and bioinformatics specialists to identify IT & Data Science pain points and define key success metrics for Benchling deployments
• Work closely with R&D and Business Value solutions consultants to present cohesive and comprehensive solutions addressing scientific and strategic business needs
• Architect and demonstrate cloud-based integrations between Benchling and enterprise IT systems (e.g., LIMS, ELN, ERP) and develop data pipelines to facilitate sharing, analysis, and reporting
• Partner with engineers and product managers to define, prioritize, and execute on new Benchling features and integrations for data scientists and bioinformaticians
• Collaborate with Professional Services and Customer Success to enable successful, scalable enterprise deployments integrating existing IT infrastructure and AI/ML workflows
• Partner with Sales and Marketing to develop messaging and materials that highlight Benchling's value for IT departments and Data Science teams
• Contribute to initiatives developing best practices for integrating Benchling within complex IT environments and shaping the product roadmap to serve IT and data science users