Beltis

Business Analyst

• Apoiar o registro, análise e acompanhamento de solicitações de mudança (RFCs) no sistema de ITSM;
• Auxiliar na verificação de informações obrigatórias e na classificação de impacto, urgência e prioridade;
• Participar das reuniões do CAB (Change Advisory Board), elaborando atas e acompanhando as aprovações;
• Acompanhar a execução das mudanças autorizadas, verificando comunicação e janelas de implementação;
• Apoiar a atualização de indicadores de desempenho (KPIs) e relatórios do processo;
• Auxiliar na comunicação das mudanças aos times técnicos e usuários impactados;
• Colaborar na revisão de procedimentos e boas práticas de ITIL aplicadas à gestão de mudanças.

Analista de Gestão de Mudanças Júnior

QA Engineer

• Planejar, projetar, automatizar e executar testes de software
• Definir e manter estratégias de testes funcionais, integrados, regressivos, de performance e segurança
• Elaborar planos e casos de teste a partir de requisitos técnicos e de negócio
• Automatizar testes utilizando ferramentas e frameworks modernos (Selenium, Cypress, RestAssured, JUnit, Postman, etc.)
• Executar testes manuais e automatizados, reportando defeitos
• Garantir a rastreabilidade entre requisitos, casos de teste e resultados obtidos
• Apoiar a implementação de pipelines de CI/CD
• Trabalhar em conjunto com analistas, desenvolvedores, DevOps e Product Owners para garantir a qualidade
• Elaborar relatórios de qualidade, indicadores de falha e cobertura de testes
• Contribuir para a disseminação de boas práticas de QA e automação dentro da equipe.

Analista de Testes, Senior

• Lead the evaluation, approval, and scheduling of changes in production and staging environments;
• Assess risks, impacts, and mitigation plans for complex or critical changes;
• Coordinate and chair Change Advisory Board (CAB) and Emergency CAB (ECAB) meetings;
• Ensure all changes follow the defined workflow and have documented rollback plans;
• Monitor and analyze success, failure, and impact metrics for changes, proposing improvement actions;
• Support project and operations teams in adopting change management practices integrated with DevOps and ITIL cycles;
• Review and update internal Change Management policies and procedures;
• Prepare executive reports and control and performance dashboards.

Change Management Analyst – Mid-level

Backend Engineer

• Analyze, design, develop, and implement solutions using Java 8+ and modern frameworks.
• Perform evolutionary and corrective maintenance on legacy systems and new products.
• Ensure code quality through unit testing, code reviews, and continuous integration.
• Develop and consume REST and SOAP APIs, and integrate systems with external platforms.
• Collaborate with business analysts, QA, and other technical teams in an agile environment (Scrum/Kanban).
• Support technical decisions and propose performance, security, and architecture improvements.
• Contribute to promoting development best practices within the team.

Senior Java Developer

Security Analyst

• Will operate on the front line of the Security Operations Center (SOC)
• Ensure service availability aligned with the expected service level
• Act as the focal point for communication regarding critical customer issues
• Incident management and daily customer operations
• Detect, mitigate, and resolve issues related to DDoS attacks
• Participate in the analysis, review, and summary of incidents for clients
• Ensure proper handling of tickets and events

Information Security Analyst, Bilingual

• Participate in the planning of new products and services
• Develop user interfaces for the platform
• Support and improve existing projects
• Design and implement technical solutions
• Test developed code

Full Stack Developer, VB.NET

Full-stack Engineer

• Participate in planning new products/services, working on the development of user interfaces for the platform
• Participate in planning and developing new applications and features
• Contribute to the maintenance and enhancement of existing projects
• Develop technical solutions
• Test developed code