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About the role
Key responsibilities & impact- Monitor and track the execution of operational activities related to equipment maintenance.
- Develop, update and analyze management reports, dashboards and performance indicators.
- Consolidate operational information from different databases.
- Monitor KPIs and SLAs, identifying deviations, trends and operational risks.
- Perform analyses of productivity, efficiency and operational capacity.
- Identify bottlenecks, process failures and continuous improvement opportunities.
- Prepare action plans to correct deviations and optimize operational workflows.
- Support leadership in decision-making through quantitative and qualitative analyses.
- Participate in results review meetings and present performance indicators.
- Ensure the reliability and integrity of information used in operational management.
- Produce executive presentations containing analyses, results and recommendations.
Requirements
What you’ll need- Bachelor's degree in Business Administration, Engineering, Information Technology, Information Systems, Process Management or related fields.
- Previous experience in process analysis, operational management or performance indicators management.
- Advanced Excel skills.
- Knowledge of Power BI.
- Experience building and maintaining dashboards and management reports.
- Experience monitoring KPIs, SLAs and operational indicators.
- Analytical ability to interpret data and identify opportunities for improvement.
- Experience preparing executive presentations.
- Comfortable interacting with multiple areas and hierarchical levels.
Benefits
Comp & perks- BRL 6,295.99 — CLT employment
- Meal voucher (VR)
- Transportation voucher (VT)
- Health insurance (AM)
- Dental insurance (AO)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Process AnalysisPerformance Indicator ManagementData InterpretationOperational Capacity AnalysisBottleneck IdentificationAction Plan DevelopmentDashboard BuildingManagement Reporting
Soft Skills
Analytical AbilityInterpersonal Communication