Vice President, Operations
Fullsteam
Technology Operations Administrator
BELAY
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $59,000 - $62,000 per year
Job Level
Mid-LevelSenior
About the role
- support the Director of Technology Operations by managing communication, scheduling, documentation, and project coordination
- administer key technology systems across BELAY
- support task and project management, including meeting preparation, team initiatives, and professional development activities
- manage travel arrangements, expenses, and reimbursements
- maintain and regularly audit leadership dashboards, reports, SOPs, and team documentation for accuracy and visibility
- respond to internal support requests via the ticketing system, resolving or escalating as needed
- manage BELAY’s device lifecycle: ordering, tracking, updating, maintaining, and retiring hardware using Salesforce and MDM
- assist in testing and implementing new technologies, tools, and integrations across BELAY.
Requirements
- Experience supporting senior leaders and/or providing IT or systems support
- Exceptional attention to detail, organization, and time management
- Tech-savvy, eager to learn, and adaptable to evolving systems
- Strong problem-solving and proactive decision-making skills
- Excellent verbal and written communication; professional poise
- Familiarity with project management tools for task coordination, deadline tracking, and project oversight
- Familiarity with collaboration tools such as Zoom and Slack
- Ability to prepare, file, and track expenses and budgets
- Able to work independently with little direction in a fast-paced environment
- Preferred but not required: Mac and PC support experience, including device setup, troubleshooting, and remote support
- Salesforce experience (ticketing, testing, documentation, and admin call participation)
- Knowledge of device lifecycle management and MDM tools (Apple Business Manager, Mosyle)
Benefits
- full-time remote work
- dedicated, distraction-free home office for standard Monday-Friday business hours
- occasional travel for some roles
- vibrant, award-winning company culture
- you are a valued, engaged team player in a thriving organization
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SalesforceMDMdevice lifecycle managementticketing systemproject management toolscollaboration toolsexpense trackingbudget managementtesting new technologiesimplementing integrations
Soft skills
attention to detailorganizationtime managementproblem-solvingproactive decision-makingverbal communicationwritten communicationprofessional poiseindependenceadaptability
