Program Manager

• Partners with BD and customer leadership teams to execute strategy, standards, and deliver a high-quality implementation experience for customers
• Responsible for overseeing multiple concurrent BD implementation & services project teams at strategic and complex customers
• Provides oversight of critical issue resolution for each installed MMS solutions
• Conducts program progress report outs
• Analyzes work effort and resources required for operational efficiencies
• Owns customer issue resolution, partnering with BD SMEs and stakeholders to deliver timely resolutions
• Cultivates strong relationships within BD and customer key stakeholders

Enterprise Program Manager

Insurance/Risk Management Program Manager

Voice of Client Research Program Manager II

Electric Program Manager

Principal Program Manager

Principal Electric Program Manager