Manager, Program Management – Post Purchase Experience
Walmart
Senior Manager, Program Management, Cell Therapy Global Operations
Bristol Myers Squibb
full-time
Posted on:
Location Type: Hybrid
Location: Devens • Massachusetts, New Jersey, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $158,580 - $192,157 per year
Job Level
Senior
Tech Stack
PMP
About the role
- Lead planning and execution of integrated, complex plans and teams for strategic CTO team programs & projects, and/or GO team program management and other critical initiatives as defined by CTDO management.
- Programs/Projects may include, but are not limited to, those identified during the annual book of work (BOW) prioritization and refresh process, strategic run-the-business initiatives, transformation, due diligence, business continuity, product launches, major change management, Quality & Compliance, Operations, Product Development, Supply Chain, and significant regulatory activities.
- Develop and drive detailed program/project plans, identifying critical path and timing while meeting strategic intent and achieving key milestones.
- Have keen understanding how the individual projects in a program interconnect with each together.
- Identify stakeholders and drive conversations to align clear project requirements, scope, and deliverables.
- Develop project communication strategy, approach, and plan.
- Leverage SOP’s, team members, subject matter experts and historical project information to identify activities and resource areas required to produce the project deliverables.
- Work with the program and project sponsor and stakeholders to secure resources needed to execute work.
- Support the capital asset request and budget management process where applicable.
- Schedule, plan and manage project team workshops and meetings.
- Communicate outcomes via meeting notes, RAID logs, and action items logs in alignment with site practices.
- Develop and manage project planning and execution schedules.
- Understand how the individual projects in a program interconnect with each together.
- Coordinate and track team member execution of project plan activities and action items to ensure that deliverables are completed on time and in alignment with Quality standards.
- Identify, document, and manage project risks and issues.
- Lead mitigation planning or escalation as needed and escalation to leadership when necessary.
- Control changes to scope and timeline in conjunction with project sponsors and governing bodies.
- Prepare and deliver presentations and project status updates to project team members, leaders, and other stakeholders to ensure ongoing visibility to project plans, status, decisions, risks, and issues.
- Electronically capture, maintain, and share project information using online knowledge management tools for project team transparency and future project reference.
- Tightly manage planning and communication around regulatory filings and site implementations to ensure regulatory and cGMP compliance and alignment on timelines where appropriate.
- Promote excellence in project management capabilities through use of PMO best practices, knowledge sharing, innovation, and process improvements. Supports monthly Tier 5 portfolio review meeting and preparation.
- Support preparation of business case/s for new and current projects and usher projects/programs through stage gates ensuring all required criteria are met.
- Supports GO team operations as needed including recurring status meetings, reporting, risk tracking, steering committee meetings, and conflict resolution, coordination across GO sub-teams to align, organize and provide direction aligned with strategy lead, and support GO team BOW.
- Provides program/project management support on asset CMC activities as needed.
- Proactively drive scenario analyses to manage potential impact on plans and timelines and recommend strategic direction to management.
- Foster diverse/inclusive high-performance teams and maintain strong relationships with operational and functional leadership. GO team program management responsibilities (in addition to major responsibilities above): Support performance oversight and reporting of GO Team goals and objectives as necessary. Define project team and project management resource requirements and work within the PMO ecosystem to identify project managers, coaching and mentoring less experienced PMs when needed. Support disciplined project prioritization and oversight. Provide program-level leadership and direction to project managers. Coordinate interactions, ensure timely and optimal execution of projects, and effectively collaborate with key stakeholders. Support product life cycle strategy management, including due diligence, alliance management, launch planning and execution, and technology transfer as needed. Work with key GO Team members to ensure continuity of supply, end-to-end optimization, comprehensive change management, and effective management of technology and regulatory issues if necessary. Supports preparation for bi-annual strategic business reviews, annual strategy documents, annual Hoshin Kanri strategic planning, annual functional planning, and budget planning processes as needed.
Requirements
- B.S. in Engineering, Pharmacy, science or technical discipline, advanced degree preferred.
- PMP certification highly desirable.
- Understanding of cGMPs and regulatory CMC.
- A minimum of 8 years in BioPharma operational or development discipline, including demonstrated experience managing complex projects.
- Experience in project/program management of complex projects involving cross-functional, multi-site, international teams.
- Experience with manufacturing sites and staff.
- Proficiency with project management and Microsoft tools e.g. Project, Excel, PowerPoint, SharePoint.
- Ability to achieve results and exercise influence across a global matrix organization (e.g., operations, manufacturing technology, quality, supply chain, finance, R&D).
- Ability to work independently with high level of accountability.
- Excellent verbal, written and presentation skills and have the ability to deal effectively with all levels of management.
- Strong analytical skills, well organized and capable of managing multiple projects with respect to priorities.
- Ability to exercise discretion, discernment and to be comfortable to operate when erroneous decisions will have serious impact on the overall success of operations.
- Ability to interact internally and externally with executive level management, requiring negotiation of potentially difficult and sensitive matters to influence policy making bodies both internally and externally.
- Familiarity with financial principles, core business concepts, and business and operations management.
- Ability to develop business analysis and reporting.
Benefits
- Medical, pharmacy, dental and vision care.
- Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP).
- Financial well-being resources and a 401(K).
- Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support.
- Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility.
- Parental, caregiver, bereavement, and military leave.
- Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources.
- Other perks like tuition reimbursement and a recognition program.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementprogram managementrisk managementchange managementbusiness analysisstrategic planningregulatory compliancecGMPcross-functional team managementcomplex project management
Soft skills
leadershipcommunicationanalytical skillsorganizational skillsinfluencenegotiationaccountabilityrelationship managementproblem-solvingteam collaboration
Certifications
PMP certification
