Customer Success Manager, Business Services
RELX
Customer Success Specialist
Baxter International Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • Oregon, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $63,200 - $86,900 per year
Job Level
Mid-LevelSenior
About the role
- Support to the national customer success leader within Vision Care
- Focused on improving utilization of a pre-defined target list of large physician groups and IDNs
- Lead in best practice workflows and effectively influence customers
- Proactively engage strategic accounts and assist in onboarding new customers
Requirements
- Bachelor's degree required
- Ophthalmology or clinical background required
- 3+ years of customer facing experience in a sales and/or sales support capacity
- 3+ years of life sciences experience with clinical experience preferred
- Technical proficiency and ability to learn software programs and troubleshoot
- Must engage with Physicians/Clinicians while motivating change by articulating the value of our solution
- Up to 30% regional travel required, including overnights
- Must live within the territory and be accessible to a major airport
Benefits
- Health and dental insurance that start on day one
- Employee Stock Purchase Plan (ESPP)
- 401(k) Retirement Savings Plan (RSP)
- Flexible Spending Accounts
- Educational assistance programs
- Paid holidays
- Paid time off ranging from 20 to 35 days based on length of service
- Paid parental leave
- Commuting benefits
- Employee Assistance Program (EAP)
- Childcare benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical proficiencysoftware troubleshootingsales supportclinical experiencelife sciences experience
Soft skills
customer engagementinfluencingmotivating changearticulating value
Certifications
Bachelor's degree
