Banner Bank

Assistant Branch Manager I

Banner Bank

full-time

Posted on:

Location Type: Office

Location: Grants Pass • Oregon • 🇺🇸 United States

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Salary

💰 $22 - $32 per hour

Job Level

Mid-LevelSenior

About the role

  • Lead the day-to-day operations of the branch and act in full management capacity in the absence of the Branch Manager
  • Supervise, train, and coach Teller staff; manage the operations of the branch and mentor the teller team
  • Support the Branch Manager in developing an ongoing sales performance culture; act as a leader in sales, operations, and client service
  • Oversee processing of routine financial transactions, including check cashing, withdrawals, deposits, and loan payments
  • Assist with operational tasks and ensure they are completed on time; adhere to policy and procedures to minimize risk and achieve satisfactory internal audit results
  • Engage clients to understand current and future financial needs using the Banner Way process and tools; present tailored solutions and refer to other lines of business as appropriate
  • Answer questions and resolve technical problems on client accounts; develop and maintain in-depth knowledge of operational processes and compliance requirements

Requirements

  • H.S. Diploma or equivalent required
  • NMLS registration preferred
  • 4 or more years of retail banking experience required
  • 0 to 2 years of experience in a supervisory/management role leading a project, process or team Required
  • Extensive knowledge of retail product philosophy, policy, procedures, documentation and systems
  • Thorough knowledge of all retail products and services; demonstrated knowledge of complex accounts, and consumer and QuickStep lending
  • Proven client service, interpersonal, and relationship building skills
  • Effective verbal and written communication skills; proper phone and email etiquette required
  • Effective selling, cross selling and referral skills
  • Strong mathematical, problem solving, and negotiation skills
  • Ability to analyze client credit data and other related financial information
  • Experience in a financial sales representative-oriented role
  • Ability to travel up to 20%
Benefits
  • Annual incentive potential
  • Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
  • Paid vacation time, sick time and 11 company paid holidays
  • 401k (with up to 4% match)
  • Tuition reimbursement
  • Targeted starting hourly range ($22.32-$32.08/hr)

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
retail banking experiencefinancial transactions processingcomplex accounts knowledgeconsumer lendingQuickStep lendingclient credit data analysissales performance culture developmentoperational processes knowledgecompliance requirements knowledgemathematical skills
Soft skills
client service skillsinterpersonal skillsrelationship building skillsverbal communication skillswritten communication skillsphone etiquetteemail etiquetteselling skillscross selling skillsnegotiation skills
Certifications
H.S. DiplomaNMLS registration
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