Bank of America

Systems Engineer

• This job is responsible for providing front-line support to end users
• Responding to issues related to incidents and problem management governance for multiple applications
• Leading triage activities on all business impacting incidents

Network/System Engineer V

Financial Planning and Analysis

• Provide comprehensive advice and customized solutions to clients
• Triaging client leads and making referrals to business partners
• Meeting with clients to review financial and investment goals
• Applying and expanding knowledge by completing required licenses and trainings
• Identifying and engaging potential new clients

Financial Solutions Advisor – Spanish Preferred

• This job is responsible for providing comprehensive advice and customized solutions to clients
• Key responsibilities include triaging client leads
• Making referrals to business partners
• Meeting with clients to review financial and investment goals
• Building a financial plan
• Recommending brokerage products

• Manage an US IRW Tax Withholding and Reporting function.
• Coordinate globally with colleagues in GBAM Operations Tax & Control, GBAM Tax Change, GBAM Technology, Global Tax Policy & Global Tax Compliance.
• Service tax related client inquiries and escalations.
• Drive tax initiatives and tax regulatory implementations in partnership with GBAM Tax Change & GBAM Technology.
• Leads end-to-end resolution of complex client issues and inquiries related to tax reporting, often requiring significant research and engagement of business functional experts.
• Conducts root cause analysis and drives solutions to address organizational challenges and initiatives.
• Performs quality control and analytical support to ensure high performance accuracy.
• Develops and implements new processes and procedures, and modifies existing procedures to ensure they are accurate and up to date.
• Supports operational team projects and production of executive-level reports and presentations for senior management.
• Identifies, facilitates, and supports process improvements, requirements, and initiatives across multiple stakeholders.

Financial Data and Reporting Ops Consultant

• Providing comprehensive advice and customized solutions to clients
• Triaging client leads and making referrals based on client needs
• Meeting clients to review financial and investment goals
• Recommending products to help clients achieve financial goals
• Applying and expanding knowledge through required licenses and training

Backend Engineer

• developing and delivering data solutions to accomplish technology and business goals and initiatives
• performing code design and delivery tasks associated with the integration, cleaning, transformation, and control of data in operational and analytical data systems
• working with stakeholders and Product and Software Engineering teams to aid with implementing data requirements, analyzing performance, and researching and troubleshooting data problems within system engineering domains
• designing and productionizing AI-driven capabilities that deliver measurable efficiency gains, improved operational resilience, and smarter decisioning across large-scale enterprise lending platforms
• working closely with product, operations, and engineering teams to build, deploy, and scale ML and GenAI solutions embedded into mission-critical platforms, while adhering to enterprise standards for security, compliance, and model governance
• designing, building, and operating AI/ML solutions end-to-end, with strong emphasis on MLOps, ML lifecycle management, and production readiness

Data Engineer – Python, AI

Data Analyst

• Ensures data is accurate, complete, and fit for performing data analyses
• Develops and executes on Enterprise Data Management policies and standards
• Manages data related incidents and communicates issues to resolve or escalate
• Partners with Business and Technology functions to drive development of requirements

Senior Data Analyst

Analyst

• capturing and refining business or system requirements that may involve a software change
• working with stakeholders to understand their needs
• analyzing problems, capturing requirements, creating solutions
• solving problems either manually or through software
• providing subject-matter expertise on products to support scope and requirement decisions
• collaborating with project stakeholders to analyze and confirm requirements
• creating, analyzing, and improving processes
• writing user and technical stories

Analyst II – Tech Delivery

Manager

• Manages diverse administrative functions usually for a very large, complex department or for a complete line of business that may be regional or national in scope, often requiring associates in one or more location.
• Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication.
• Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements.
• Requires a thorough knowledge of the department or business units functional area or products.
• Working knowledge of general bank policies, programs and procedures and financial/accounting practices.
• Generally has full management responsibility over a relatively large team and may manage one or more levels of managers.
• Leads the support/administrative functions for a somewhat large department usually at a local level.
• Responsibilities may include budget analysis and recommendations, operations analysis, identification and resolution of work flow issues, associate training, service quality, process improvement.
• Resolves personnel, audit and/or budget issues by researching and analyzing unusual problems, administers bank programs and policies and provides interpretation to department.
• Requires an in-depth knowledge of bank policies and programs and of the departments functional operations.
• May direct workflow activities.
• Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input and when to act independently.
• Acts as the glue that connects the organization, overseeing the full book of work across financial and resource management, risk mitigation, process optimization and portfolio delivery to ensure seamless execution and alignment across CTI.
• Serve as a strategic thought partner and trusted advisor to senior leadership, ensuring alignment and execution of key priorities.
• Manages executive operations, drives effective collaboration, and upholds high standards for decision-making, processes, and analytical rigor.
• Acts as a proxy in key internal and external meetings to support desired outcomes.
• Drives strategic and annual planning, translating goals into actionable initiatives and clear communications.
• Drives transparency, engagement, and alignment across teams while championing operational excellence and cross-functional efficiency.
• Acts as a strategic integrator and embedded partner, facilitating communication, collaboration, and cross-team alignment identifying and resolving bottlenecks, enabling seamless execution of key initiatives through proactive problem-solving and end-to-end oversight.
• Serves as the point person for coordination of business activities including staff meeting agendas/logistics, resource forecasting, requisition/hiring management (resource strategy), personnel processes, workspace governance, engagement activities, communication and articulates risks and opportunities to forecast.
• Develops executive level presentations and communications.
• Applies strong analytical, financial management, and organization skills to drive data-driven decision-making, optimize resource allocation, and ensure operational efficiency.

Business Support Manager II – Global Technology

Program Manager

• Overseeing programs and projects specific to corporate change initiatives
• Serving as the primary contact to executive management for critical change initiatives
• Delivering board level updates and materials on results aligned to program strategy
• Engaging and driving relationships with business partners through strategic leadership

Program Management Executive

Project Manager

• This job is responsible for managing large projects for an operations department or Line of Business.
• Key responsibilities include directing the research of existing operations, procedures, workflow, product, and service requirements and managing the analysis of assembled data to define problems, including cost/benefit analysis and scope of the project.
• Job expectations include overseeing end-to-end project status, project health, mitigation, and timely escalation and working directly with senior management to set and maintain strategic project direction.
• Determines testing methods needed for assigned projects, educates resources, partners with all testing teams engaged, and analyzes reporting and assembled data to define problems.
• Manages and directs project parameters, costs, project testing execution, resource allocation, and cost/benefit analysis.
• Partners with operations management on creating project impact and providing direction and guidance to internal teams.
• Coordinates development of key project deliverables in partnership with various key internal and external business partners.
• Manages and leads the execution of multiple and often competing priorities to meet deadlines and adhere with policies and procedures.
• Establishes project status routines and tracks critical path deadlines and overall business measures for success.

Senior Operations Project Manager – GenAI Initiatives

IT Support

• Audits Lines of Business (LOBs) ranging in scale and scope and produces audit reports in a timely manner that summarize results of an audit to management
• Develops an audit plan, assesses risks, and provides appropriate coverage for current and/or emerging risks
• Leverages a risk mindset to proactively identify risks, analyze themes, and continually evaluate areas of priority against the company’s risk profile and control environment
• Supports Corporate Audit's mission, goals, and strategies, and drives operational effectiveness while demonstrating a strategic mindset and leading and supporting change
• Leads the design and promotes the use of innovative tools and technological elements to drive continuous coverage of company risks
• Maintains business partner relationships for areas assigned and challenges business management to adopt appropriate policies, procedures, and effective controls designed to mitigate risks
• Manages team performance by training, mentoring, defining development plans for team

Senior Audit Manager – Reporting and Analytics

Consultant

• Partners with business and Human Resources (HR) leaders to design and deliver talent management strategies and talent development plans that ensure effective succession planning and a bench of future leaders
• Leads, designs, and implements key leadership development processes and HR initiatives such as talent and succession planning, performance management, organizational design and effectiveness, manager development, 360 feedback, and program nominations
• Executes talent management strategy and organizational design across local, regional, and enterprise teams and partners while ensuring compliance with rules and regulations
• Provides consultative support and coaching to key leaders focused on promoting and developing diverse and top talent
• Maximizes business and enterprise objectives and outcomes by implementing strategic talent solutions leveraging quantitative and qualitative data
• Partners with control functions (e.g., Corporate Communications, Legal, Risk, Compliance) to mitigate people risk and effectively communicate people moves and talent processes to impacted stakeholders
• Consult with leaders on organizational change including assessing operating model and org design effectiveness, preparing org design proposals and communication plans. Serve in an advisory role for horizontal initiatives across the Merrill organization working with business leaders and HR to consult.

Global Talent Consultant II

• Leads communication, coordination and connectivity across the leadership team
• Partners with peers and control partners to ensure strong engagement and adherence to risk management and operational risk policies and processes
• Drives the successful execution of team events and routines, including logistics, communications and gathering feedback
• Develops comprehensive plans around key organizational priorities and ensures all accountable parties understand respective roles/responsibilities
• Partners with reporting and analytics team to ensure accurate reporting while seeking opportunities to reduce manual processes
• Assists senior executive and team with a full range of engagements, including process improvement and project initiatives
• Provides oversight of key deliverables and validates accurate and timely completion
• Execute data quality checks and analyze potential findings to ensure correct reporting
• Produce high quality presentations and management information for senior management leveraging Tableau reporting and Excel analysis

Business Support Manager – Global Infrastructure Credit

Customer Support

• Owns and manages the Anti-Money Laundering (AML) and Know-Your-Customer (KYC) process
• Engages with clients to review AML/KYC information
• Maintains and manages periodic reviews/refreshes for US and non-US entities
• Provides recommendations for business to create and nurture client relationships

Network/System Engineer V

Financial Solutions Advisor – Spanish Preferred

Financial Solutions Advisor – Spanish Preferred

Financial Data and Reporting Ops Consultant

Financial Solutions Advisor – Spanish Preferred

Data Engineer – Python, AI

Senior Data Analyst

Analyst II – Tech Delivery

Business Support Manager II – Global Technology

Program Management Executive

Senior Operations Project Manager – GenAI Initiatives

Senior Audit Manager – Reporting and Analytics

Global Talent Consultant II

Business Support Manager – Global Infrastructure Credit

Commercial Support Specialist, KYC/AML