Analyst II – Tech Delivery

Bank of America

As Analyst II at Bank of America, capturing and refining business or system requirements. Collaborating with stakeholders for software solutions and improving processes.

Posted 6/4/2026full-timeCharlotte • New Jersey, North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

capturing and refining business or system requirements that may involve a software change
working with stakeholders to understand their needs
analyzing problems, capturing requirements, creating solutions
solving problems either manually or through software
providing subject-matter expertise on products to support scope and requirement decisions
collaborating with project stakeholders to analyze and confirm requirements
creating, analyzing, and improving processes
writing user and technical stories

Requirements

What you’ll need

Proficient in Agile processes and Jira
Ability to analyze end to end business processes and negotiate with the Business to make the most optimal changes.
Ability to work in a matrix environment, have excellent communication skills and be problem solvers.
Collaborates with stakeholders to understand their needs and problems.
Creates and prioritizes work for the team.
Eager to learn, a self starter, takes initiative
Familiar with copilot for writing epics/stories
Collaboration skills
Knowledge of Financial Services space a plus

Benefits

Comp & perks

affordable, competitive and flexible benefits

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Agile processesbusiness process analysisrequirements analysisproblem solvingprocess improvementuser storiestechnical storiesnegotiation

Soft Skills

communicationcollaborationstakeholder engagementinitiativeself-starterproblem solving