Bank of America

Controller

• Supporting accurate and complete financial reporting for specific legal entities and consolidating results
• Facilitating month-end close and posting journal entries
• Monitoring and resolving out-of-balance intercompany receivables/payables
• Reviewing the trial balance to address anomalies
• Preparing internal/external reporting with commentaries
• Planning and preparing for each monthly close cycle and timely execution of all required tasks while maintaining a strong control environment

Senior Finance Analyst – Legal Entity Controller II

Operations

• Managing one or more major operations segments
• Identifying, analyzing, and resolving complex problems
• Ensuring compliance with policies
• Improving process performance and operating efficiency
• Supervising day-to-day activities of employees
• Developing and analyzing procedures to enhance activities
• Overseeing budget and expense management
• Establishing metrics and management reporting

Group Operations Manager

Client Services Representative

• Implements low to moderately complex solutions to address issues and risks, optimize efficiency, reduce variability, and improve controls, quality, and sustainability.
• Works directly with Line of Business partners to gather information needed to identify and implement solutions that resolve critical business challenges and opportunities.
• Establishes a model for continuous process improvement by applying process engineering best practices and delivering reusable technology solutions.
• Leverages analytics and critical thinking to solve complex business problems and translate issues into structured design oriented solutions with clearly defined business case benefits.
• Supports the development of enterprise change management deliverables for material projects including project charters, Suppliers, Inputs, Outputs, and Customers (SIPOC), Responsible, Accountable, Consulted, and Informed (RACI) process maps, risk assessments, control plans, and related artifacts.
• Partners with the Portfolio Manager and Business Control Manager to plan, execute, and document monthly thematic analysis activities.
• Participates in process analysis meetings, capturing detailed and accurate documentation to support reporting, insights, and decision‑making.
• Conducts in‑depth reviews of complaint data to identify client pain points and assess process effectiveness, compliance, and operational efficiency.
• Develops targeted and insightful evaluation questions to assess process robustness, consistency, and control adherence.
• Analyzes process testing and validation results to identify trends, root causes, and improvement opportunities.
• Supports the creation of executive‑ready PowerPoint presentations summarizing key findings, themes, risks, and strategic recommendations.
• Challenges the status quo by critically evaluating end‑to‑end process design and proposing innovative, sustainable solutions.
• Leverages SharePoint, Excel, and PowerPoint to organize data, perform analysis, and deliver impactful outputs.

Process Design Consultant I – Client Services Complaints

Bilingual

• Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.
• Accurately and efficiently processing cash transactions for clients as needed.
• Having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Relationship Banker, Bilingual Spanish

Financial Planning and Analysis

• Providing comprehensive advice and customized solutions to clients
• Triage client leads and make referrals
• Meet with clients to review financial and investment goals
• Build financial plans and recommend brokerage products
• Apply and expand knowledge by completing required licenses and trainings

Financial Solutions Advisor

Backend Engineer

• Define and lead the engineering approach for complex features to deliver significant business outcomes
• Deliver complex features and technology
• Enable development efficiencies
• Provide technical thought leadership based on conducting multiple software implementations
• Accountable for end-to-end solution design and delivery
• Lead large-scale architecture initiatives focused on resiliency, scalability, reliability, and business continuity
• Define end‑to‑end target architectures
• Drive modernization to cloud‑native, microservices‑based solutions
• Guide multi‑team delivery across Kubernetes, AWS, and Azure

Senior Engineer – Technical Architecture

• Responsible for planning and coordinating the execution of project/small program deliverables
• Communicating work objectives, coordinating delivery, facilitating sync points across teams
• Providing end-to-end visibility into the health of the deliverables
• Managing program risk and compliance to standards
• Ensuring delivery meets the client’s expectations in terms of functionality, quality, timeline, and cost
• Managing end-to-end financial operations including funding oversight, CIO allocations
• Maintaining accurate forecasting, budgeting, variance analysis, and financial tracking
• Leading quarterly Software Capitalization cycles
• Coordinating forecast cycles by preparing updates, reconciling changes, ensuring alignment with portfolio priorities
• Providing timely, transparent financial reporting and insights to leadership
• Partnering with Finance, Procurement, Vendor Management, and Product teams to ensure compliance

Delivery Lead – Financial Operations

Financial Crime

• Completes investigations while overseeing cases meet or exceed closure and quality metrics
• Completes Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement
• Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks
• Partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations
• Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities

GFC Investigator – Brokerage, AML/Fraud

Full-stack Engineer

• This job is responsible for defining and leading the engineering approach for complex features to deliver significant business outcomes.
• Key responsibilities of the job include delivering complex features and technology, enabling development efficiencies, providing technical thought leadership based on conducting multiple software implementations, and applying both depth and breadth in a number of technical competencies.
• Additionally, this job is accountable for end-to-end solution design and delivery.

Senior Engineer – Agentic AI

Engineer

• Work with application developers, network and security engineers as well as project managers on deploying F5 load balancer solutions
• Responsible for High Level design as it pertains to load balancing infrastructure and changes
• Responsible for Low Level design for load balancing
• Able to perform implementations or provide necessary details to handover to implementation team as required
• Provides Level 3 support and direction for production related issues

Senior Load Balancing Engineer

• Works with clients to plan their short and long-term financial goals by building a financial plan with brokerage products, including stocks, bonds, mutual funds, annuities, and banking and money managed solutions
• Recommends banking and investments strategies that align with client financial goals and needs
• Triages client requests and makes referrals to appropriate internal service providers based on client needs and asset thresholds
• Mitigates and controls risk as part of daily activities
• Identifies and engages potential new clients through referrals or financial center clientele
• Provides coaching and feedback to referral partners based on knowledge of client needs and potential product services recommended

Financial Solutions Advisor – Private Bank

• Consults with the business and operations to identify and understand challenges and opportunities to improve the use and effectiveness of technology, find creative solutions through knowledge of the domain, practical experiments, and Proof of Concepts, and aligns the solution intent and architectural vision to an evolving backlog of technology change.
• Works with product management and other stakeholders to plan and prioritize technology focused backlog items for the architecture runway to enable business epics/features.
• Performs design and code reviews to ensure all non-functional requirements for a solution are sufficiently met (for example, security, performance, maintainability, scalability, usability, and reliability).
• Leads rapid shaping of a high level architecture with details filled in with emerging business requirements and ensures architecture is flexible, modular, and designed to adapt easily.
• Educates team members on the technology practices, standardization strategies, and best practices to create innovative solutions.
• Clarifies the architecture and assists with system design for the development teams to support implementation and provides solution options to resolve any architectural impediments.
• Utilizes the defined best practices, templates, and documentation to create architectural designs and suggests improvements to best practices and templates.

Architect - CallOps

• Works with clients to plan their short and long-term financial goals by building a financial plan with brokerage products, including stocks, bonds, mutual funds, annuities, and banking and money managed solutions.
• Recommends banking and investments strategies that align with client financial goals and needs.
• Triages client requests and makes referrals to appropriate internal service providers based on client needs and asset thresholds.
• Mitigates and controls risk as part of daily activities.
• Identifies and engages potential new clients through referrals or financial center clientele.
• Provides coaching and feedback to referral partners based on knowledge of client needs and potential product services recommended.

Platform Engineer

• Own a platform feature area from roadmap to release
• Lead a cross-functional squad through discovery, design reviews, technical spikes, delivery, and production readiness
• Partner with stakeholders to align on requirements, SLAs/SLOs, and compliance needs
• Design and operate OpenShift-based runtimes
• Engineer performant north-south paths using NGINX and application servers
• Build golden paths and reusable templates for app onboarding and day-2 ops
• Partner with DB platform teams to standardize health checks and tuning
• Implement Grafana/Prometheus dashboards and alerting
• Establish runbooks and automated remediation for common failure modes
• Build Python tooling and operators for automation
• Enforce secure-by-default baselines and maintain high-quality documentation

Feature Lead, Platform Engineering

• Providing comprehensive advice and customized solutions to clients
• Triaging client leads, making referrals to business partners
• Meeting with clients to review financial and investment goals
• Building a financial plan, recommending brokerage products