Business Control Manager

Bank of America

Manage internal control discipline focused on sales practice and integrity at Bank of America. Drive monitoring controls, executive communication, and risk culture.

Posted 6/18/2026full-timeJacksonville • Florida, North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

React

About the role

Key responsibilities & impact

Manage internal control discipline with focus on sales practice, sales integrity, and conduct controls.
Drive synergies and standardization across sales outlier monitoring controls both internally and cross those FLUs who participate in governance routines which this team runs.
Iteratively monitor effectiveness of current strategy portfolio while helping drive proactive strengthening.
Drive end-to-end consistency of sales integrity monitoring, inclusive of proactive risk identification, strategy design, data control, and thematic analysis.
Maintain evidentiary documentation, and partner closely with senior leadership across multiple lines of business, GCOR, supervision, legal, and HR/ER to drive sales practice oversight.
Candidate must have strong executive presence and be capable communicating results & calls to action to executive leadership.
Acts as an ambassador of our risk culture.

Requirements

What you’ll need

5+ years of related experience in either Sales, Business Controls, GCOR, Audit Issues Management, Project Management and/or Regulatory Complaints experience
Strong business acumen and knowledge of products and services offered by the Bank
Understands sales processes and associated Sales Practice Risks
Experience using analytics and critical thinking skills to develop strategies with appropriate controls to mitigate risk
Good communication and presentation skills, both written and oral
Proven ability to lead and influence with key partners including Legal, Risk, Compliance and Audit
Ability to adjust and react with optimism and professionalism-solution oriented
Attention to detail and ability to hold others accountable without direct supervision.
Able to work in fast-paced, multi-priority environment
Proven experience with raising the bar on performance expectations

Benefits

Comp & perks

affordable, competitive and flexible benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales practicesales integrityconduct controlsrisk identificationstrategy designdata controlthematic analysisanalyticscritical thinkingproject management

Soft Skills

executive presencecommunication skillspresentation skillsleadershipinfluenceattention to detailsolution orientedprofessionalismaccountabilityadaptability