Bank of America

Financial Data and Reporting Operations Representative

Bank of America

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $24 - $28 per hour

Job Level

Mid-LevelSenior

About the role

  • Completion of standard operations processes related to consumer credit disputes, escalations and tax reporting
  • Data entry, reporting data validation, case investigation, reconciliation requests, and client inquiry workflows
  • Support standard transaction processing, reconciliation, and resolution of research requests to clients, consumer reporting agencies and taxing authorities
  • Daily reconciliation and tax withholding payment remittance to the IRS and States for Retirement, Retail and Non-Resident accounts
  • Ensure accurate and timely payment of tax withholding to the IRS on behalf of multiple legal entities
  • Support withholding inquiries, reversals and manual withholding adjustments to ensure compliance with regulatory requirements
  • Reconcile withholding ledgers through various system checks and balances to establish liability positions
  • Preparation and review of tax payment packets, gathering documentation to evidence accuracy and completeness
  • Adherence to specific regulated payment schedules and deadlines to ensure compliance with federal and/or state regulations
  • Reviewing, researching and responding to branch inquiries in relation to withholding adhering to strict service level standards
  • Metrics reporting and Quality Assurance Peer Reviews
  • Support year end initiatives and tax withholding remediation initiatives
  • Perform standard activities supporting credit disputes, escalations and tax reporting while following established written procedures and guidelines

Requirements

  • Strong problem solving and decision making skills
  • Detail oriented with strong organization skills
  • Must possess strong oral and written communication skills
  • Ability to manage multiple priorities to meet daily deliverables
  • Proven effectiveness in a fast paced and demanding environment with the ability to work under pressure
  • Proficient in MS Office (Outlook, Excel, Word)
  • Strong interpersonal skills and ability to collaborate within and across teams
  • Demonstrates initiative and a commitment to continuous learning
  • Financial Services and/or tax related experience (desired)
  • Money Movement & Reconciliation experience (desired)
  • This position will require overtime during tax season
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