Bank of America

Client Relationship Manager

Bank of America

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California, Nevada • 🇺🇸 United States

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Salary

💰 $90,000 - $105,000 per year

Job Level

JuniorMid-Level

About the role

  • Supports the Firms business objectives and contributes to the Markets profitability and revenue growth
  • Ensures the service expectations of clients are met and exceeded
  • Balances risk and exposure to the firm
  • Acts as a direct report to the Division Client Relationship Manager (DCRM)
  • Partners with the Market Client Relationship Manager in managing the Client Associates, Service Support Staff, and the Market's Operations functions
  • Participates in the overall delivery and management of the client service experience for the Market
  • Promotes satisfaction of client service expectations while balancing risk
  • Participates in the management and training & development of the Market's Client Associates and Service Support Staff

Requirements

  • Series 7 (SIE, 7 Top-Off) AND Series 66 (or Series 63 AND Series 65)
  • Series 9 AND Series 10 (or Series 8) or equivalent licenses SIE strongly preferred
  • If unlicensed, must pass the AP Reasoning Assessment
  • Strong client service and communication skills
  • Minimum 3 - 5 years financial services experience preferred
  • Knowledge of regulatory, supervisory, and corporate policies and procedures
  • Investment product knowledge (i.e., 401K, Options, Annuities, Tax, Retirement Plans, Money Funds, Mutual Funds, Liabilities, Margin, Trust Operations, etc.)
  • Good organizational skills, including the ability to effectively plan, organize and prioritize tasks
  • Previous experience managing a team of at least 10 including the ability to monitor, influence, negotiate, supervise, and delegate a plus
Benefits
  • Industry-leading benefits
  • Access to paid time off
  • Resources and support to make a genuine impact
  • Contributes to the sustainable growth of the business and communities served

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Series 7Series 66Series 63Series 65Series 9Series 10Investment product knowledge401KOptionsAnnuities
Soft skills
client service skillscommunication skillsorganizational skillsplanning skillsprioritization skillsteam managementinfluencenegotiationsupervisiondelegation
Certifications
SIEAP Reasoning Assessment
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