Program Manager – Global AML & Onboarding Operations
Bank of America
Program Manager – Home Loans Client Services
Bank of America
full-time
Posted on:
Location Type: Office
Location: Charlotte • Arizona, Florida, North Carolina, Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders
- Works closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives
- Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators
- Analyzes, evaluates, and overcomes program risks, and produces program reports for managers and stakeholders
- Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives
- Works with other program managers to identify risks and opportunities across multiple projects within the department
Requirements
- 3+ years of experience in business controls, project management, or program management
- Highly proficient in PowerPoint, Microsoft Office and other programs to support program improvement
- Demonstrated ability to engage and communicate at the executive level
- Proven ability to provide make strategic decisions
- Excellent written and verbal communication skills
- Critical thinker with the ability to influence senior leaders and partners
- Strong analytical and organizational skills
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development
- employee wellness programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business controlsproject managementprogram managementprogram improvementprogram planningrisk analysiskey performance indicatorsmilestone trackingstrategic decision makinganalytical skills
Soft skills
communication skillsexecutive engagementinfluencecritical thinkingorganizational skillsstakeholder managementcollaborationproblem solvingleadershipdecision governance
