Bamboo Health

Product Manager

• Own the product strategy and roadmap for the agentic AI experience
• Drive continuous improvement of AI agent performance
• Partner with engineering, data science, and clinical stakeholders to translate needs into product requirements
• Collaborate with the BIH human-in-the-loop team to ensure seamless handoff between AI-led and human-led workflows
• Lead, coach, and develop a Product Manager and Product Owner

Director, Product Management – AI

Care Navigator

• Primarily work in a virtual setting to support individuals with mental health conditions and substance use disorders, diagnosed and undiagnosed, and unmet needs with respect to social services
• Perform initial and ongoing virtual outreach using an omnichannel approach to a qualified population with the goal of engaging identified individuals to understand the needs and barriers to care
• Utilize motivational interviewing techniques to understand the individual’s care goals
• Screen for unmet behavioral health, social service and physical health conditions and needs
• Identify clinical needs and triage escalations, providing brief interventions, as necessary
• Identify and address barriers to definitive behavioral health care
• Identify the appropriate level of evidence-based care for the individual, as applicable
• Support navigation of that individual to appropriate care, including behavioral health and/or primary care, as applicable
• Support post-care follow-up

Behavioral Health Care Navigator

Administrative Assistant

• Enter data from incoming patient care coordination requests into Salesforce Health Cloud.
• Update Salesforce Health Cloud with patient-specific tasks following our engagement protocols.
• Communicate with outpatient treatment providers via phone to confirm appointment attendance.
• Update patient lists based on daily census reports from inpatient treatment providers.
• Collaborate with hospital discharge planners to coordinate discharge notifications and appointment details.
• Create and maintain schedules for clinical staff.
• Support the operations team in identifying processes for automation and implementation.
• Work with the clinical team to enhance the quality of care provided.

Clinical Administrative Support Specialist

Content Marketing Manager

• Define and lead a content strategy that integrates brand generation (thought leadership, awareness, market education) with demand generation (pipeline, conversion, revenue).
• Ensure alignment with Bamboo Health's brand while tailoring content to personas, buying stages, and decision-makers across the organization.
• Build a cohesive narrative that connects top-of-funnel storytelling to measurable business outcomes.
• Lead creation of a wide range of content, including thought leadership, research reports, case studies, ROI/value-based assets, webinars, sales collateral, and campaign content.
• Translate product capabilities and data into clear, outcomes-based messaging for executive and decision-making audiences.
• Leverage internal SMEs, clinical experts, and data insights to produce authoritative, differentiated content.
• Partner with Growth and Sales teams to ensure content supports pipeline generation, deal acceleration, and customer conversations.
• Build a scalable “create once, activate everywhere” model with strong repurposing and lifecycle management.
• Utilize AI-powered content generation tools to accelerate production, enhance quality, and scale content efficiently while maintaining a strong editorial voice.
• Explore opportunities to enhance content workflows through AI and automation tools (e.g., document summarization, content repurposing, or data-driven personalization).
• Serve as the primary content point of contact for the PR agency, helping shape thought leadership narratives, support media opportunities, and ensure message consistency across earned and owned channels.
• Connect with internal stakeholders to identify and activate relevant media and thought leadership opportunities.
• Use data and insights to continuously refine content strategy and improve ROI.
• Implement scalable processes that connect content efforts to measurable business impact.
• Identify repetitive tasks and partner with team leads to implement scalable automation solutions that free capacity for higher-value creative work.
• Stay current on emerging AI tools and how they can streamline or enhance content marketing workflows.

Senior Manager, Content Marketing

Analytics Engineer

• Design and manage data pipelines essential for supporting reporting solutions
• Develop innovative dashboards and reporting features to improve customer and user satisfaction
• Establish yourself as the technical authority on the reporting components of our product suite
• Foster collaboration among Agile teams and across functions to promote solution implementation
• Use data and advanced analytical methods to provide actionable insights to stakeholders
• Support a variety of business-aligned projects to meet organizational objectives
• Identify repetitive tasks and partner with team leads to implement scalable automation solutions
• Stay curious about emerging AI tools and how they can streamline or enhance work within your function

Director, Product Management – AI

Behavioral Health Care Navigator

Clinical Administrative Support Specialist

Senior Manager, Content Marketing

Senior Analytics Engineer