Clinical Administrative Support Specialist

Bamboo Health

Clinical Administrative Support Specialist assisting behavioral health care access at Bamboo Health. Focusing on optimizing Care Navigators' time and building trust with individuals facing health challenges.

Posted 6/23/2026contractRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Enter data from incoming patient care coordination requests into Salesforce Health Cloud.
Update Salesforce Health Cloud with patient-specific tasks following our engagement protocols.
Communicate with outpatient treatment providers via phone to confirm appointment attendance.
Update patient lists based on daily census reports from inpatient treatment providers.
Collaborate with hospital discharge planners to coordinate discharge notifications and appointment details.
Create and maintain schedules for clinical staff.
Support the operations team in identifying processes for automation and implementation.
Work with the clinical team to enhance the quality of care provided.

Requirements

What you’ll need

2 years of experience in outpatient clinical office roles, either in brick-and-mortar or virtual medical or behavioral health practices.
Experience with technology solutions that support clinical workflows.
Proficiency in Microsoft Word, Excel, and Outlook.
Familiarity with Salesforce Health Cloud is preferred but not required.
Empathy and a strong commitment to reducing barriers to behavioral health and social services for underserved populations.
Strong oral and written communication skills.
Ability to navigate ambiguity and embrace challenges with resilience and flexibility.
Experience in fast-paced, rapidly changing work environments.

Benefits

Comp & perks

Join one of the most innovative healthcare technology companies in the country.
Have the autonomy to build something with an enthusiastically supportive team.
Learn from working at the highest levels and on the most strategic priorities of the company, including from world class investors and advisors.
Belonging at Bamboo We Care.
Health insurance
Retirement plans
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entrypatient care coordinationclinical workflowsschedulingautomationcommunication

Soft Skills

empathystrong oral communicationstrong written communicationresilienceflexibility