Ballard Spahr LLP

Project Manager

• Drafting or assisting in drafting project charters, including problem statement, objectives/goals, solutions, justification/cost benefit, costs, and resources
• Building project teams, which includes identifying team members for each required role within the project team, identifying roles and responsibilities, and building support and facilitating conflict resolutions where required
• Facilitating solution selection, including the design of custom solutions and vendor-packaged RFPs; manages a solution evaluation plan to ensure expectations and communication are set and met
• Timely project status reporting to key stakeholders and IT leadership, as well as presentation to firm leadership

Marketing

• provide marketing and project support for the Marketing Department’s essential operations functions
• assist with implementing and maintaining process improvements and related organizational tools
• conduct monthly audits of the department’s central library of work product
• update Marketing Handbook as necessary
• handle new hire training
• manage department training calendar

Marketing Coordinator

Operations

• manage intake requests, monitor service queues and communicate with requesters
• coordinate workflow, manage work assignments, and assess staff training needs
• ensure quality control through thorough proofing and editing
• create structure by developing and implementing policies and procedures
• assess performance through recruiting and training new staff and conducting performance evaluations
• provide information to department management on team goals and objectives

Project Manager

Marketing Coordinator

Operations Manager