Ballard Spahr LLP

Client Services Representative

• Maintain accurate and comprehensive records within the collections database
• Prepare and distribute aging reports, account statements, and collection correspondence
• Monitor and assist with the management of Accounting ServiceNow tickets
• Support the planning, coordination, and execution of firmwide collection campaigns
• Maintain organized files, records, and supporting documentation

Client Account Services Administrator

Pricing Analyst

• Collaborate with lawyers, practice groups, marketing professionals, and financial management to provide pricing support for new client engagements and RFP submissions.
• Develop and implement financial models to assess the profitability of new business proposals.
• Assist in the development of creative pricing solutions, including alternative fee arrangements (AFAs).
• Assist in the evaluation and setting of standard and national billing rates using regional and practice-specific benchmarking tools, as well as internal analytics related to realization and profitability.

Paralegal

• Develop and maintain comprehensive checklists for large-scale real estate transactions and meticulously track all associated documents.
• Manage diligence processes, facilitate transaction coordination, and collaborate with teams to ensure successful transaction closures.
• Prepare closing indices, binders, and follow up on a diverse range of post-closing matters.
• Review survey and title commitments, addressing comments from counterparties.
• Collaborate with title companies to finalize title policies and coordinate document recordation.
• Prepare signature page packets and manage the closing process among various stakeholders.
• Assist attorneys in preparation for closings and attend closings as needed.
• Monitor transaction tasks and timelines, communicating progress and resolutions to the team.
• Engage with vendors and agencies to obtain necessary due certificates and searches.
• Conduct research and gather pertinent information using legal research tools and public databases.
• Explore industry databases and government resources to support transactions.
• Adapt to other tasks as client needs evolve.

Client Account Services Administrator

Pricing Analyst

Paralegal, Real Estate