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Client Account Services Administrator
Ballard Spahr LLPClient Account Services Coordinator at Ballard Spahr maintaining collections records and supporting account services. Ensuring professional follow-up on outstanding client balances and collaborating with legal teams.
Posted 7/16/2026full-timeRemote • District of Columbia, Maryland, Minnesota, New York, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $62,000 - $65,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in accounts receivable and collections management, with a strong focus on maintaining accurate records and effective communication. Proficient in utilizing financial systems and Microsoft Office Suite to support collection efforts and reporting.
Highest-signal resume keywords
Accounts Receivable ExperienceBilling ManagementCollections SupportMicrosoft Office Suite ProficiencyServiceNow Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts ReceivableBillingCollectionsRecord KeepingAging Reports PreparationAccount StatementsCollection CorrespondenceAttention to Detail
Soft Skills
Written CommunicationVerbal Communication
Tools & Technologies
Microsoft Office SuiteElite 3EServiceNow
Industry Keywords
Client Accounting SupportCollection CampaignsFinancial Systems
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Maintain accurate and comprehensive records within the collections database
- Prepare and distribute aging reports, account statements, and collection correspondence
- Monitor and assist with the management of Accounting ServiceNow tickets
- Support the planning, coordination, and execution of firmwide collection campaigns
- Maintain organized files, records, and supporting documentation
Requirements
What you’ll need- Previous experience in accounts receivable, billing, collections, or client accounting support required
- Exceptional attention to detail
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Suite
- Experience with Elite 3E, ServiceNow, or similar financial and ticketing systems is preferred
Benefits
Comp & perks- Innovative Work Environment
- Professional Development
- Inclusion
- Impactful Contributions