Bagel & Co

Manager

• Lead & Inspire
• Guide, coach, and develop F&B supervisors, banquet captains and frontline associates
• Foster a culture of collaboration, accountability, and service excellence
• Lead by example with integrity, professionalism, and energy
• Deliver Exceptional Guest Experiences
• Ensure every guest interaction exceeds expectations
• Respond quickly and thoughtfully to guest feedback and concerns
• Set clear service standards aligned with the Westin brand
• Drive Operations
• Oversee daily operations across all F&B outlets, including restaurants, bars, and room service
• Ensure service quality, cleanliness, and safety standards are consistently met
• Support banquet execution to ensure seamless and memorable events
• Manage Performance & Financials
• Assist in managing budgets, forecasting, and cost controls
• Monitor productivity and operational efficiency
• Use guest satisfaction data (AOS/GSS) to drive continuous improvement
• Develop Your Team
• Train, mentor, and support associates to grow their skills and careers
• Conduct performance reviews and provide ongoing feedback
• Create a positive, engaging work environment focused on learning
• Collaborate & Communicate
• Partner with hotel leadership to align on goals and strategy
• Maintain strong communication through meetings, logs, and daily touchpoints
• Promote an open-door, fair, and inclusive workplace culture

Food and Beverage Manager