Avolta

Manager

• Act as an intermediary for the location’s Senior/Director of Operations
• Ensure restaurants are clean, staffed, and operating to high standards
• Responsible for scheduling managers within the zone during all hours of operations
• Provide consistent support to restaurant staff to achieve business goals
• Make hiring, termination, advancement, and promotion decisions for associates within the zone
• Ensure compliance with all company training and processes
• Collaborate with the DO/Sr. DO about issues, decisions, and strategy
• Manage the day-to-day activities of associates within a zone
• Resolve customer and associate questions and problems
• Maintain an in-depth understanding of federal, state, and local sanitary, safety, and health standards

Multi-Unit F&B Manager

Sales

• Assist customers in a retail environment
• Process transactions accurately and efficiently
• Maintain product knowledge to provide excellent customer service
• Help with merchandising and maintaining a visually appealing store

Retail Sales Associate

Human Resources

• Establishes and maintains a position of trusted adviser to all operations managers.
• Partners with the HR Manager to establish and maintain a positive and visible HR presence in the branch among associates at all levels.
• Identifies trends and regularly communicates branch level issues with the HR Manager
• Collaborates with and provides daily advice to operations managers on employee discipline, performance management, retention, engagement, rewards, and recognition.
• Maintains in depth technical knowledge of HR best practices, federal/state/local regulations and statutes, and company HR policies and procedures, ensuring they are fully considered before HR decisions are made.
• Conducts confidential HR counseling, investigations and exit interviews
• Gathers, analyzes, understands, and monitors operational data and useful HR metrics such as turnover rates, wage rates, staffing levels, diversity, and sales data to help forecast and plan for staffing needs.
• Collaborates with regional HR staff to proactively source, recruit, screen, interview, offer, hire, and orient candidates/new hires. Develops and maintains relationships with community based organizations to enhance applicant pool.
• Develops and delivers new hire orientation, required policy training and corporate developed trainings.
• Understands airport/landlord policies and procedures and partners with operations to ensure compliance.
• Responds to associate inquiries and questions related to compensation, leave, scheduling, assignments, complaints, policies and procedures, and the full-cycle onboarding process.
• Performs general HR functions including but not limited to employee file maintenance, preparation of logs, and PeopleSoft systems data entry and maintenance

HR Generalist

• Assists Branch management in tactically executing QSR or similar restaurant management operations.
• Ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards.
• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
• Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
• Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
• Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
• Actively ensures all associates take all mandated rest breaks and meal periods
• Ensures display areas are appropriately clean, stocked, and visually appealing
• Ensures all equipment is in good working order
• Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
• Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
• Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
• Places orders for individual units, receives goods, processes invoices
• Ensures that the company has most current contact information for all associates working in the restaurant.

Shift Manager I

Pricing Analyst

• Responsible for executing programs and performing analysis associated with the Revenue Optimization category of the enterprise Operational Performance Management Program
• Manages complex and non-standard data sets partnering with Business Analytics and IT to develop process improvements
• Collaborates in systems integration projects and translates data into information for decision-making
• Maintains and enhances the product hierarchy for pricing and sales mix analysis
• Oversees multiple databases for efficient reporting
• Mines internal and external data to uncover financial and business opportunities
• Conducts pricing and sales mix analyses

Revenue Optimization Analyst

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
• Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
• Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
• Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
• Actively ensures all associates take all mandated rest breaks and meal periods
• Ensures display areas are appropriately clean, stocked, and visually appealing
• Ensures all equipment is in good working order
• Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
• Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
• Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
• Places orders for individual units, receives goods, processes invoices
• Ensures that the company has most current contact information for all associates working in the restaurant.

Shift Manager

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
• Assists the GM/AGM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
• Ensures compliance with all company adult beverage policies, and ensures all restaurant staff understand and follow AB procedures
• Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
• Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
• Actively ensures all associates take all mandated rest breaks and meal periods
• Ensures display areas are appropriately clean, stocked, and visually appealing
• Ensures all equipment is in good working order
• Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
• Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
• Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
• Places orders for individual units, receives goods, processes invoices
• Ensures that the company has most current contact information for all associates working in the restaurant

• Assists location management in executing retail operations to ensure optimal customer experiences
• Maintains operational readiness through exceptional cleanliness, proper staffing, and adherence to high retail and operational standards
• Executes established Standard Operating Procedures (SOPs) during assigned shifts by conducting regular operational checks
• Ensures merchandise displays are clean, stocked, and visually appealing
• Reviews and approves timekeeping punches for assigned shifts
• Assigns work tasks and activities to associates while ensuring compliance with labor regulations
• Escalates performance concerns to leadership as appropriate
• Operates POS systems and processes transactions ensuring cash security protocols

Retail Shift Manager

• Acknowledge and greet customers
• Communicate effectively with customers, fellow employees and store management
• Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store
• Effectively operate a cash register
• Follow all company policies, cash handling policies, and special store loss prevention procedures
• Communicate pricing, out of date and inventory issues with management
• Protect all company assets, stock merchandise in stores and backrooms
• Isolate, sort, and organize all damaged and outdated products and returns and inform management of any out-of-stock situations
• Help maintain a neat, clean, organized store, which includes sweeping, dusting, straightening of merchandise, and trash removal
• Places stock orders, receive freight, load, and unload trucks
• Provides ongoing stock replenishment to the sales floor
• Assists in inventory and reconciliation of inventory variances
• Perform related work as assigned

Sales Associate

• Assists location management in executing retail operations to ensure optimal customer experiences
• Maintains operational readiness through exceptional cleanliness, proper staffing, and adherence to high retail and operational standards
• Executes established Standard Operating Procedures (SOPs) during assigned shifts by conducting regular operational checks and ensuring compliance with brand standards
• Reviews and approves timekeeping punches for assigned shifts and monitors overtime accumulation
• Operates POS systems and processes transaction voids while following all company cash handling policies
• Monitors inventory levels, assists with merchandise receiving, and processes invoices accurately
• Ensures compliance with all company retail policies and procedures while training staff on brand standards

Marketing

• Responsible for sourcing and ordering props for displays and product category areas
• Responsible for sourcing and ordering all in store sign holders
• Collaborating with vendors to ensure proper execution of merchandising plans
• Ensuring all category sections are well maintained and compliant with our merchandising guidelines and strategies
• Creating, organizing and overseeing promotions and advertising campaigns
• Responsible for organizing installations of promotion spaces and in store campaigns
• Maintaining inventory of products
• Should have the ability to work well with different teams/departments
• Must have creative flair and imagination
• Come up with, revise and present design ideas to commercial team
• Monitor costs and work within budget
• Change displays to promote new product launches and reflect festive or seasonal themes
• Create appealing and eye-catching visual displays that lead the customer through the entire store
• Responsible for working with brands to ensure visuals and logos are correct and up to date in stores
• Responsible for gathering signage measurements and submitting the requests for ordering
• Responsible for capturing photos/content of HPPs, branded spaces and marketing initiatives

Marketing Coordinator

• Provides assistance with and facilitates HR support tasks and activities within the branch.
• Assists with recruiting associates, administering hiring and on-boarding, preparing and maintaining employment records, and airport badging, if applicable.
• Maintains other human resources documentation, distributes human resources communications as appropriate, and performs all other responsibilities as directed by the business or as assigned by Management.
• Interacts with associates in a professional and pleasant manner to answer administrative questions related to pay, policies and procedures, and/or distribute work related documents, materials, and information.
• Compiles, files, and safeguards employment, benefit, pay change, informational and other confidential documents and records in accordance with company policy.
• Provides administrative support for recruiting activities and initiatives, including, but not limited to posting job openings, attending career fairs, coordinating interviews, and generating offer letters for hourly associates.
• Administers pre-employment screening such as drug testing, background checks, airport badging, and WOTC.
• Coordinates and assists with the new hire process, including assisting and ensuring new hires properly complete on-boarding paperwork, submitting and processing paperwork with appropriate persons, creating new employee files, coordinating orientation, and supporting training efforts.
• Coordinates confidential HR investigations.
• Supports HR Specialists and HR Manager in solving HR problems. Maintains confidentiality.
• Performs general administrative functions including, but not limited to, generating reports, maintaining employee files, processing changes to employee records in HRMS systems and appropriate persons, completing logs and checklists, processing required forms and worksheets, and maintaining HR data, forms, and documents.
• Promotes positive associate and labor relations.

HR Coordinator

• Ensures all assistant managers and staff recognize the importance of closing the restaurant to prepare the restaurant for opening
• Deploys staff and resources to maximize profitability within the restaurant, and accepts P&L responsibility
• Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
• Provides restaurant staff(s) with consistent support, coaching and encouragement necessary to achieve business goals
• Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit
• Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant
• Reads and understands financial and operational data and reports to monitor progress towards unit goals
• Recognizes restaurant staff for their contributions and performance, including using Shout-Out tools and materials
• Accepts, understands, adopts, trains and champions all Employee Engagement behaviors
• Ensures that the company has most current contact information for all associates working in the restaurant
• Supervises product availability and maintains proficiency in management information systems and tools

General Manager

Firehouse Shift Manager

• Establishes and maintains a position of trusted adviser to all operations managers.
• Partners with the HR Manager to establish and maintain a positive and visible HR presence in the branch among associates at all levels.
• Identifies trends and regularly communicates branch level issues with the HR Manager.
• Collaborates with and provides daily advice to operations managers on employee discipline, performance management, retention, engagement, rewards, and recognition.
• Maintains in depth technical knowledge of HR best practices, federal/state/local regulations and statutes, and company HR policies and procedures, ensuring they are fully considered before HR decisions are made.
• Conducts confidential HR counseling, investigations and exit interviews.
• Gathers, analyzes, understands, and monitors operational data and useful HR metrics such as turnover rates, wage rates, staffing levels, diversity, and sales data to help forecast and plan for staffing needs.
• Collaborates with regional HR staff to proactively source, recruit, screen, interview, offer, hire, and orient candidates/new hires.