Retail Shift Manager
Avolta
full-time
Posted on:
Location Type: Office
Location: New York City • New York • United States
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Salary
💰 $22 - $25 per hour
About the role
- Assists location management in executing retail operations to ensure optimal customer experiences
- Maintains operational readiness through exceptional cleanliness, proper staffing, and adherence to high retail and operational standards
- Executes established Standard Operating Procedures (SOPs) during assigned shifts by conducting regular operational checks and ensuring compliance with brand standards
- Reviews and approves timekeeping punches for assigned shifts and monitors overtime accumulation
- Operates POS systems and processes transaction voids while following all company cash handling policies
- Monitors inventory levels, assists with merchandise receiving, and processes invoices accurately
- Ensures compliance with all company retail policies and procedures while training staff on brand standards
Requirements
- Requires 2+ years of retail and/or customer service experience
- Requires minimum of 6 months of supervisory or lead experience in retail, specialty retail, or customer service environment
- Book retail experience or active reading interest preferred
- Basic math skills and cash handling experience
- Knowledge of federal, state, and local safety and health standards, and procedures to comply with retail regulations
- Experience with POS systems and retail management software
Benefits
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- Holiday pay
- 401(k) retirement plan
- Company paid life insurance
- Tuition reimbursement
- Employee discounts across all company brands
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program – refer a friend and earn a bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cash handlinginventory managementoperational checkstimekeepingSOP compliancebasic math skillsmerchandise receivingtransaction processing
Soft Skills
customer servicesupervisory skillstrainingattention to detailorganizational skills