Business Support Administrator
Association of Closet & Storage Professionals (ACSP)
Job Level
Mid-LevelSenior
About the role
- 1st point of contact for all internal and external customer enquires through the telephone and visitors to the Maidenhead Office; ensure enquiries passed to relevant person/department
- Ownership of day-to-day office administrative activities: meeting room administration, incoming/outgoing business post and deliveries, support to Exec/SLT, food/drink orders, asset tagging management
- Effective management of company car and van fleet: AVK car database, vehicle maintenance and servicing, accidents and repairs, pool cars, reporting
- Assist the Facilities Manager to maintain a safe, clean, and organised office environment
- Act as main point of contact for office-related queries and facility issues
- Oversee office cleanliness and assist with COSHH (cleaning materials)
- Weekly water flush (legionella) and record keeping
- Enforce clear desk policies and monitor/manage visitor access and security procedures
- Assist Senior Office Administrator with team flight/hotel/hire car bookings
- Support company mobile phones administration activities
- Support office supplies, stationery, and equipment orders
- Support company client feedback questionnaire
- Assist team with document management, filing and record-keeping
- Other office administrative duties as requested by the business
- Some travel to other AVK offices may be required
Requirements
- Customer service experience
- Confident, polite telephone manner
- Fleet management experience beneficial
