AutoRABIT

Solutions Engineer

• Lead technical discovery sessions with enterprise customers.
• Deliver compelling product demonstrations tailored to customer environments.
• Design and execute proof-of-concepts.
• Serve as the trusted technical advisor throughout the sales cycle.
• Present to CIOs, CISOs, architects, and Salesforce Centers of Excellence.
• Build technical credibility around DevSecOps, security, CI/CD, governance, and compliance.
• Partner closely with Sales to develop account strategies.
• Participate in executive meetings and commercial discussions.
• Help qualify opportunities and drive technical wins.
• Assist with solution positioning and customer value articulation.
• Contribute to territory planning and pipeline development.
• Identify expansion opportunities within existing customers.
• Become a key technical representative for AutoRABIT across Australia and New Zealand.
• Build relationships with Salesforce, GSIs, and consulting partners.
• Represent AutoRABIT at industry events and Salesforce community meetings.
• Share market feedback to influence product direction and customer success.

Senior Solutions Engineer

Support Engineer

• Be the first contact point for new customer support requests
• Drive technical issues to resolution
• Collaborate with Sales, Solution Consultants, Engineering and Product management
• Maintain communications with clients on the status of open requests

Technical Support Engineer

Salesforce Administrator

• Administer and optimize Salesforce Sales Cloud and Service Cloud environments across multiple business functions.
• Configure and maintain Salesforce using declarative tools including: Flows, Validation rules, Permission sets, Profiles and roles, Record types, Page layouts, Approval processes, Reports and dashboards.
• Support ongoing platform improvements and help identify opportunities to improve scalability, usability, and operational efficiency.
• Manage user provisioning, access controls, permission structures, and security best practices.
• Perform ongoing system maintenance including sandbox management, release testing, troubleshooting, and platform health monitoring.
• Collaborate with RevOps leadership and business stakeholders to support operational improvements and reduce manual processes.
• Assist in scoping requests and evaluating technical feasibility for enhancements and new initiatives.
• Build and maintain reports and dashboards to support operational visibility and business decision-making.
• Monitor and improve CRM data quality, consistency, and completeness.

Senior Solutions Engineer

Technical Support Engineer

Senior Salesforce Administrator