AutoRABIT

Support Engineer

• Assist customers in demanding and complex development environments
• Learn new products and technologies quickly
• Provide individualized level of service to customers
• Guide customers in finding the right implementation and advocate the best way to use products
• Troubleshoot, investigate and solve customer issues in a timely manner
• Collaborate with Sales, Solution Consultants, Engineering and Product management to troubleshoot customer issues and improve overall customer experience.
• Maintain communications with clients on the status of all open requests.
• Drive technical issues to resolution

Senior Technical Support Engineer

Customer Success Manager

• Own adoption, retention, expansion across our strategic U.S. customers for AutoRABIT’s product line.
• Lead a regional CSM organization and cross-functional motions that make Salesforce development faster while meeting enterprise-grade security, backup, and compliance requirements.
• Build and lead a high-output CS management layer; set territories, coverage models, capacity, hiring bar, and competency ladders for CSMs.
• Institutionalize value realization for Salesforce DevOps: release velocity, change failure rate, MTTR, and audit/compliance readiness; align use cases to additional product features and products.
• Oversee onboarding and value-acceleration programs with Services and Support; codify strategy playbooks for adoption of best practices.

Director of Customer Success

QA Engineer

• Drive test automation strategy, frameworks, and execution to ensure high-quality, secure, and compliant products
• Design, develop, and maintain scalable automation frameworks using Selenium with Java, Playwright with Java/JS, and Selenide for UI testing
• Develop and maintain API automation frameworks using Playwright, Postman, and Selenium
• Implement and maintain robust test data management strategies
• Integrate automation frameworks with CI/CD pipelines (AWS CodeBuild, Jenkins, Bitbucket Pipelines)
• Develop and execute automated test scripts for functional and API testing; write clear, concise, and well-documented test cases and scripts
• Perform test execution, analyze results, report detailed defects, and debug automation scripts
• Participate in requirement reviews and provide input on testability; perform functional testing
• Collaborate with SRE/SRO, development, QA, and product teams and communicate testing progress to stakeholders
• Participate in Agile ceremonies (planning, stand-ups, retrospectives)
• Mentor and guide junior automation engineers; share automation best practices
• Research and evaluate new automation tools and techniques; propose improvements to automation strategies
• Support production deployments with validation through automation and manual testing; be available for weekend deployment validations

Senior QA Engineer

Full-stack Engineer

• Strong technical leadership, problem solving abilities, coding, testing, and debugging skills is just a start.
• The candidate will be responsible for design and implementation of the platform.
• You must be dedicated to filling product backlog and delivering production-ready code.
• Mentor team members.
• Must be able to coordinate and manage input from business and technology stakeholders across the enterprise and be responsible for the design and execution.
• Responsibility to adhere to set internal controls.
• Hands-on Java development with Spring Boot, Microservices and cloud; experience leading junior developers.
• Building microservices that helps product to scale rapidly.

Technical Lead

Growth Marketing

• Growth Strategy & Execution: Design and lead digital marketing campaigns across paid and SEO channels to generate qualified leads.
• Manage multi-touch nurture campaigns that engage prospects throughout the buyer journey.
• Identify, test, and scale new acquisition tactics tailored to Salesforce and DevOps buyer personas.
• Performance & Funnel Optimization: Own and optimize paid digital channels (LinkedIn, Google Ads, review platforms, retargeting) to improve CAC, pipeline velocity, and ROI.
• Conduct A/B testing across landing pages and ads to improve conversion rates.
• Use marketing automation and CRM tools to track and analyze campaign performance and attribution (Salesforce).
• Sales Alignment & ABM: Partner with SDRs and AEs to build and execute Account-Based Marketing (ABM) campaigns targeting key industries and accounts.
• Deliver campaign support to accelerate pipeline growth and sales cycles.
• Analytics & Insights: Build dashboards and regular reporting on performance KPIs such as MQLs, SQLs, pipeline contribution, and channel ROI. Use insights to continuously iterate and improve campaign performance and budget allocation.

Senior Technical Support Engineer

Director of Customer Success

Senior QA Engineer

Technical Lead

Growth Marketing Manager