AutoRABIT

Product Designer

• Own and scale the end-to-end user experience across multiple products.
• Serve as a UX lead on initiatives that span product lines—streamlining patterns, navigation, and service handoffs between modules.
• Lead discovery, definition, and delivery of high-impact projects—from architecture diagrams to release orchestration, approvals, and telemetry dashboards.
• Define and evolve our design system in collaboration with engineering, ensuring consistency, accessibility, and performance across the platform.
• Champion cross-functional design reviews, foster alignment with engineering and product, and drive adoption of scalable UX practices.
• Mentor other designers, improve design operations, and help establish UX success metrics tied to adoption, retention, and task success.

Lead UX Designer

Support Engineer

• be the first contact point for new customer support requests
• drive technical issues to resolution
• collaborate with Sales, Solution Consultants, Engineering and Product management to troubleshoot customer issues
• maintain communications with clients on the status of all open requests
• troubleshoot, investigate and solve customer issues in a timely manner

Technical Support Engineer

DevOps Engineer

• Broadly, Site Reliability or DevSecOps engineer with a passion for, automation, reliability, scalability, monitoring, and capacity planning.
• Contribute to the development and maintenance of frameworks for monitoring, automation and code to increase the scalability and reliability of the service
• Assist both internal and customer facing teams with deployment of new software releases, VPN and other related security infrastructure interfacing.
• Assist with resolution of AutoRABIT service or customer issues as required
• Participate in and practice sustainable incident response and blameless postmortems
• Contribute to the automation of manual tasks, such as the provisioning of users in production and test environments.
• Work within a small agile team to develop and improve SRE software, support your peers, plan and self-improve
• Participate in a regular on-call or rotational schedule needed to support AutoRABIT servers, including weekends and holidays

Site Reliability Engineer

QA Engineer

• Execute test cases and report bugs across web-based features
• Validate UI and functional behavior based on requirements and specs
• Collaborate with QA leads, product managers, and developers
• Contribute to and maintain regression test plans
• Verify bug fixes and work with engineers to confirm resolution
• Support usability, performance, and accessibility testing