AutoMarket

Performance Marketing

• - **Job Posts:** Regularly post, manage, and optimize a high volume of online job postings on platforms like Indeed utilizing established templates and guidelines.
• - **Meta Ad Management:** Develop and manage Meta PPC campaigns to drive results for both client and business growth.
• - **Multi-Channel: **Launch and manage additional marketing channels (such as email campaigns, blogs, newsletters, etc.) to expand our marketing reach.
• - **Collaboration:** Coordinate with marketing partners/contractors including copywriters, designers, SEO agencies, developers, etc to efficiently execute strategies.
• - **A/B Testing:** Implement systematic A/B testing processes to refine ad performance, targeting, and messaging.
• - **Analytics:** Track, analyze, and report KPI’s to gauge efficiency of marketing channels, enhance performance, and drive strategic decision-making.
• - **Process Development: **Help build scalable and replicable systems, templates, and processes for future team growth and efficiency.

PPC Marketing/Ad Manager

Customer Support

• Serve as the primary point of contact for client inquiries via inbound emails, calls, and voicemails
• Address and resolve client issues, concerns, and inquiries with outstanding customer service
• Facilitate internal client processes such as client onboarding, offboarding, billing, and invoicing
• Perform routine administrative tasks including daily job board postings using provided templates and guidelines
• Learn different areas of the business, fill operational gaps, and train/mentor new team members as we scale
• Identify process improvements to boost client satisfaction, streamline workflows, and minimize errors
• Assist with various administrative tasks, collaborations, and internal projects (process documentation, SOPs, training manuals, routine reporting, etc)

Customer Service Manager / Admin Manager

• AutoMarket is a quickly growing, well-established online marketing agency serving the automotive industry
• Fully remote, multifaceted Customer Service & Administrative Manager role requiring exceptional communication and self-driven productivity
• Serve as the primary point of contact for client inquiries via inbound emails, calls, and voicemails
• Address and resolve client issues, concerns, and inquiries with outstanding customer service
• Facilitate internal client processes such as client onboarding, offboarding, billing, and invoicing
• Perform routine administrative tasks including daily job board postings using provided templates and guidelines
• Learn different areas of the business, fill operational gaps, and train/mentor new team members as we scale
• Identify process improvements to boost client satisfaction, streamline workflows, and minimize errors
• Assist with various administrative tasks, collaborations, and internal projects (process documentation, SOPs, training manuals, routine reporting)

PPC Marketing/Ad Manager

Customer Service Manager / Admin Manager

Customer Service and Administrative Manager