Aurum Software

Frontend Engineer

• Facilitação de Rituais: Conduzir as Dailies focando em desbloquear o time. Apoiar o PM no Refinamento (Planning) trazendo a visão de viabilidade técnica.
• Gestão de Impedimentos: Ser a primeira pessoa a agir quando o time trava (seja um problema de acesso, dúvida de negócio ou bloqueio técnico).
• Acompanhamento de SLA/Prazos: Monitorar o progresso da Sprint e agir preventivamente se os prazos ou SLAs de correção de bugs estiverem em risco.
• Definição de Solução: Em parceria com outros Seniors, bater o martelo na arquitetura das soluções da Squad.
• Guardião dos Padrões: Garantir que o time esteja seguindo os padrões de código, testes e documentação definidos pela empresa.
• Code Review de Alto Nível: Atuar como última barreira de qualidade em PRs críticos ou arquiteturais.
• Cultura de Escrita: Criar e manter atualizada a documentação técnica (ADRs - Architecture Decision Records, RFCs, Diagramas de Arquitetura, API Docs/Swagger).
• Descentralização: Documentar processos de troubleshooting (Runbooks) para que qualquer membro do time consiga resolver incidentes conhecidos.
• Documentação de Legado: Mapear e documentar fluxos críticos de sistemas legados à medida que interage com el.
• Mentorar e desenvolver tecnicamente os Devs Plenos e Juniores (*Pair Programming*, *Tech Talks*).
• Viabilidade Técnica: Analisar as demandas do PM e avaliar a viabilidade, propondo alternativas (MVPs).
• Negociação de Débito: Ser o advogado da engenharia, expondo a coordenação de tecnologia e produto os débitos técnicos necessários a serem trabalhados.

Senior Frontend Developer

Recruitment

• Work in partnership with leadership to diagnose hiring needs, defining candidate profiles, evaluation criteria and the most appropriate attraction strategy for each context.
• Lead end-to-end selection processes, owning all stages such as job posting, sourcing/hunting, screening, interviews, assessments and feedback, ensuring quality, consistency and speed.
• Design and execute active attraction strategies, including hunting for strategic or hard-to-fill roles, continuously strengthening the talent pipeline.
• Ensure a transparent, respectful application experience aligned with Aurum’s culture, maintaining clear, proactive and humanized communication throughout the candidate journey.
• Support leadership decision-making with analysis, data and market insights, ensuring hires aligned with the company culture and expected performance levels.
• Propose and implement continuous improvements to selection processes, promoting innovation, efficiency and governance in the area.
• Act as a guardian of Aurum’s culture and people-management practices in all recruitment interactions.
• Contribute to other strategic challenges of the People & Places team, proactively collaborating to help evolve the area.

HR Analyst – Talent Acquisition (Mid-level)

Customer Success Manager

• Activate customers during the Onboarding phase, ensuring they can implement Astrea into their routines to facilitate the management of their processes and law firm operations.
• Establish and maintain effective communication with customers throughout the onboarding journey, ensuring clear messages aligned with customer needs.
• Conduct consultative sessions, training and masterclasses to guide customers on best practices and proper use of the platform to generate value.
• Ensure customer activation during onboarding by supporting the implementation of the tool in firm routines and promoting the use of key features.
• Work proactively on customer retention by identifying risks of early churn and proposing actions to increase engagement and adoption.
• Map customers’ goals and expectations, ensuring alignment between business needs and the solution provided.
• Monitor basic onboarding metrics and record interactions, progress, and risks in internal systems.
• Collaborate with internal teams (Product, Support, and Sales) to ensure a consistent customer experience.
• Contribute to the achievement of the team’s KRs, supporting sustainable growth for customers and the company.

Senior Frontend Developer

HR Analyst – Talent Acquisition (Mid-level)

Junior Customer Success Analyst — Onboarding