Augment

Solutions Engineer

Augment

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

GoPythonTypeScript

About the role

  • You’ll sit at the intersection of engineering, product, and customers — building real solutions that prove value fast and scale in production.
  • Partner with sales, product, and operations on discovery calls, workshops, and design sessions.
  • Translate customer business problems into technical architectures, workflows, and integration roadmaps.
  • Act as a technical champion during onboarding, removing blockers and guiding implementations.
  • Rapidly prototype integrations, automations, or agent workflows to validate fit and feasibility.
  • Move prototypes into production-level code, collaborating with engineering on scalability, testing, monitoring, and reliability.
  • Build and maintain SDKs, API clients, connectors, and middleware for customer systems.
  • Establish and implement best practices for data modeling, prompt engineering, agent orchestration, and error handling.
  • Capture customer feedback and clearly articulate it to product & engineering for roadmap prioritization.
  • Produce design docs, integration guides, technical documentation, and training materials.

Requirements

  • 3+ years in a solutions engineering, forward-deployed engineering, or similar technical role in a high-growth software environment.
  • Proven ability to design, prototype, and ship integrations, automations, or connected applications with autonomy.
  • Hands-on experience with AI/LLM tooling — e.g. LLM frameworks, orchestration platforms, or building workflows with agents and prompts.
  • Exposure to at least one modern programming language (Python, TypeScript, Go, or similar) — enough to debug, troubleshoot, and build proofs of concept.
  • Strong experience working directly with APIs, SDKs, webhooks, or integration layers.
  • Background in customer-facing work (discovery calls, technical workshops, or implementations).
  • Ability to translate customer problems into technical solutions and architectures.
  • Comfort working in early-stage, dynamic environments without detailed playbooks.
  • Excellent communication skills — able to present to both technical and business stakeholders.
Benefits
  • Competitive Salary + Stock Options
  • Comprehensive Health, Vision, and Dental Benefits
  • Flexible PTO
  • On-site Gym

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
solutions engineeringprototypingintegrationsautomationsAPISDKwebhooksdata modelingprompt engineeringagent orchestration
Soft skills
communicationcustomer-facingproblem-solvingcollaborationautonomyadaptabilitytechnical documentationfeedback articulationworkshop facilitationstakeholder presentation
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