Lead Solutions Consultant
Braze
Solutions Architect, Enterprise
Stripe
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
Tech Stack
GoJavaJavaScriptPythonRuby
About the role
- Build consultative trusted relationships with c-level executives and technical decision makers to provide business and technical thought leadership.
- Architect business models with customers to drive monetization and growth for the user and Stripe.
- Be a key member of a Stripe account team with deep involvement in defining the customer strategy.
- Identify and close new complex opportunities and accelerate solution adoption aligned with customer product and business roadmap.
- Drive thought leadership and act as a trusted advisor for CIO, CTO, COO, CRO, CDO, Head of Product Engineering and Head of Payments.
- Design and apply Stripe solutions, develop end-to-end customer transformation journeys, roadmaps and architectures with deep third-party integrations.
- Conduct business analysis and background research on customers, industries, and competitors to support growth.
- Lead strategy engagements, perform in-depth customer discovery, evangelize solutions via executive briefings, presentations, workshops and demos.
- Expand Stripe’s footprint within accounts to new global markets and business units by introducing new capabilities and local payment methods.
- Act as the Voice of the Customer to bring insights to leadership, product and engineering teams.
- Participate in sales forecasting, Quarterly Business Reviews and account/territory planning.
- Travel approximately 25% to connect in-person with users and collaborate internally.
Requirements
- 10+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise.
- 8+ years of experience in pre-sales
- Experience in the payments/ billing / invoicing / issuing / banking / Fintech space
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
- Thorough understanding of the software development lifecycle and API architectures.
- A background in writing code in any of Stripe’s primary deployment languages (Ruby, Python, JavaScript, Java, Go, etc.) is a plus.
- Outstanding spoken and written communication skills, presentation skills, and confident in explaining complex concepts to both technical and non-technical audiences.
- Ability to operate independently in a highly ambiguous and fast-paced environment
- Passion to take on ownership and drive change in a constantly evolving environment.
- Superior verbal and written communication skills in English
- Ability to travel per business needs
- Preferred: Prior experience in consulting
- Preferred: Experience at a growth stage internet/software company
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
API architecturesRubyPythonJavaScriptJavaGosoftware development lifecyclebusiness analysiscustomer transformation journeysthird-party integrations
Soft skills
executive engagementgroup-facilitationcommunicationpresentationrelationship buildingindependent operationownershipstrategic thinkingthought leadershipcustomer advocacy
