Auditdata

Backend Engineer

• Join Auditdata’s engineering group and help shape enterprise-level solutions used by audiology clinic chains worldwide.
• Drive a five-person Scrum team, steering the technical direction and ensuring smooth, high-quality feature delivery.
• Lead in best practices, support architectural decisions, and together with other teams drive the ongoing transformation of our SaaS platform.
• Safeguard the platform’s technical quality and introduce new tools and approaches that boost performance, scalability, and long-term maintainability, keeping our platform future-ready.
• Drive and lead initiatives of integration projects to transition big enterprise customers to our application platform.
• Extend Public Web API components and Event Hub messages using best practices in industry.
• Lead migration projects to transition existing customers to our application platform.
• Design and develop migration tools, data transformation utilities, and automated migration processes to ensure seamless customer onboarding.
• Evaluate and optimize existing infrastructure to boost application performance, maintainability, and extensibility.
• Research and integrate new tools to enhance code quality, development efficiency, and deployment processes.
• Contribute to various microservices across the application and manage Azure cloud services.

Technical Lead – .Net

Architect

• As a member of Auditdata's Architecture Group, you will join a highly skilled engineering organization building enterprise-grade solutions for audiology clinic chains worldwide.
• Shape integrations, domain boundaries, system design, and platform evolution across our SaaS product portfolio.
• Define and maintain Manage’s integration strategy (REST, Events, APIs, Data Feeds).
• Design standard integration patterns — real-time (Event Hubs), on-demand (REST), hybrid workflows.
• Lead technical workshops with customers and partners to gather requirements and define integration approaches.
• Align integrations with domain boundaries, data contracts, and platform security standards.
• Govern message contracts, event schemas, versioning strategy, and error-handling models.
• Enforce security best practices (OAuth2, mTLS, Azure AD, Key Vault).
• Oversee monitoring, observability, and integration reliability (tracking, retries, DLQs).
• Serve as the technical consultant for assigned domains, ensuring architectural integrity and consistent domain boundaries.
• Shape domain models and identify bounded contexts, aggregates, and integration points.
• Define APIs and event contracts across microservices and cross-domain workflows.
• Evaluate epics and initiatives for architectural feasibility and appropriate service ownership.
• Support teams with high-level design, technology selection, and patterns.
• Participate in architecture reviews and platform governance.
• Coach teams on DDD, Clean Architecture, and best engineering practices.
• Maintain architecture diagrams, specifications, interface documentation, and ADRs.
• Design and own the architecture of a secure, performant, and cost-efficient multi-tenancy model.

System Architect

Support Engineer

• Respond to customer inquiries promptly and professionally according to SLAs, providing accurate product and service information
• Troubleshoot and resolve customer-reported issues across software and hardware, demonstrating deep product expertise
• Handle customer hardware service requests in accordance with Auditdata procedures
• Support customers and partners during system setup and operation, providing clear guidance, training, and knowledge sharing
• Participate in testing new product releases, identifying bugs, and ensuring high product reliability
• Create and maintain Knowledge Base documentation and support articles for internal and customer use
• Gather, document, and communicate customer feedback to enhance product functionality and service quality
• Collaborate with Development, DevOps, and other departments to ensure efficient resolution of technical issues
• Maintain accurate records of all interactions and cases in Helpdesk/CRM systems, keeping customers informed throughout
• Identify and reproduce software and hardware issues with clear replication steps for engineering teams
• Coordinate, prioritize, and track tickets according to SLA requirements, especially for enterprise customers

Auditdata

Technical Lead – .Net

System Architect

Technical Support Specialist – L2/L3

Technical Support Specialist, L2/L3